Care Coordinator

2 days ago


Bengaluru, India Meta 16 Labs Full time

Role: CARE COORDINATOR

This role will be for a Middle Eastern Client who will be running care management programs.

Mode: Remote opportunity

Days of work: Sunday - Thursday (According to Middle East working days)

**Role Summary**:
The Primary Care, Care Coordinator is a critical member of the Primary Care team. He/she is office-based and responsible for providing administrative support to the clinical team as they provide cost-effective, high-quality health care for patients.

The Care Coordinator will be responsible for ensuring patients and Providers have exceptional in-home visit experiences. He/she will provide office administrative support for the HBACP program and its providers. This position is responsible to the clinical team and reports to the Care Coordination Supervisor.

ROLE RESPONSIBILITIES
- Answers incoming phone calls for general inquiries and redirect as appropriate
- Route incoming faxes and assign as appropriate
- Assist with the implementation or finalization of patient orders that do not require an RN to complete.
- Document results and patient information in Electronic Medical Records system
- Coordinate patient appointments with family members, caregivers and healthcare proxies.
- Facilitate medical records management for outside documents that are critical for patient management, i.e. laboratory results, discharge summaries, medical documentation from specialists and primary care provider.
- Support a variety of data entry functions.
- Support scheduling appointments and reminder calls or texts for chronic care management appointments.
- Assist with referrals and referral management.
- Assist with follow-up to assure needed DME is ordered and delivered.
- Help train new hires and refresher training as requested by management.
- Ability to take on other Care Coordination team support functions based on management requests.
- Complete other duties that support the primary care team as assigned.

QUALIFICATIONS
- Minimum of a High School diploma.
- Exceptional verbal and written Communication skills.
- Fluency in Arabic language will be an added advantage.
- Understanding of medical terminology.
- Completion of a Medical Terminology course preferred.
- Medical office experience preferred.
- Strong work history.
- Working knowledge of computers and ability to manage data within an electronic system.

ABOUT US

Meta16Labs is a Healthcare Technology company. We are the fastest growing healthcare & analytics provider in India. Our motto is a #healthyIndia and we are looking for people who want to contribute to Indian healthcare by making it world-class.

Our vision is to be the Patient Health-Centric Platform to Manage Everyone’s Health & Wellness.

**Salary**: Up to ₹80,000.00 per month

Schedule:

- Flexible shift

COVID-19 considerations:
It is remote work. Work from Home facility is available.

Application Question(s):

- Are you comfortable with Saudi Arabia working days? ( Sunday to Thursday)
- Do you have prior experience working in GCC countries?

**Experience**:

- care coordinator: 1 year (preferred)



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