Occupancy & Move Coordinator

JLL supports the Whole You, personally and professionally.
The Occupancy & Move Coordinator’s main function is to plan and manage individual moves, assign new hires to space and assist the Regional Occupancy Planner with planning tasks related to moves
Administer all occupancy changes (desk swap, furniture, office layout changes) and permanently maintain precise records under the direction of the Regional Occupancy Planning Lead
Communicate and update any space changes in the CAFM system
Work face to face with identified business representatives to ensure this information is validated on a regular basis.
Work with the business representative, help draw scope of work for move vendor, provide necessary input for move vendor selection
Provide high level move program (weekly move activity providing collection, relocation process and removals )
Schedule and complete any moves within any SLAs.
Provide pre-move communications (e.g. move instructions and boxes/labels) and post-move support (e.g. issue resolution and surveys) as required per project. Ensure users are responsible for packing and unpacking of their personal belongings, provide packing material and boxes to such users.
Complete co ordination with vendor and ensure vendor provides users with suitable boxes, packing materials and labels as requested.
Provide assistance in coordinating general desks moves (from individual to medium and large displacements).
Assist with move related requests promptly and accurately, provide timely responses and manage overall traffic.
Communicate clearly and professionally with business stakeholders handle general internal queries, clarify concerns and identify solutions.
Ensure all changes or/or information related to occupancy is fed back to the Regional Occupancy Planner
Coordinate with other service lines and functions where necessary
Understand and ensure compliance with any India SEZ regulations and requirements
Coordinate with local key suppliers providing us with frequent support.
Assist in compiling specific and accurate move statistics as well as monthly reports.
All other tasks and duties as required
This role is required to be on site (Pune) at least 4 days a week
Strong time management skills
Excellent attention to detail
Ability to read and analyze drawings, plans, schedules, schematics
Awareness of health and safety
Awareness of India SEZ regulations around moves and changes
Excellent written & verbal communication
Proficient with the use of Microsoft Office tools
Client facing experience in a quality driven environment
Exposure within an international corporate organization
Bachelors degree with minimum 3 to 5 years of experience.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.