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Inside Sales Associate

3 weeks ago

Pune, India Risah Careers Full time

Position Title: Inside Sales Associate

Position Type: Full-time

Work Location: Pune

Work Mode: On-site

Skills : Excellent Communication Skills

BPO experience preferred with a minimum 6 months to 1 year

Roles and Responsibilities:
1. Sharing product knowledge in the best possible way.

2. Handle inbound and outbound calls of customers and clients.

3. Identify the needs of customers, resolve issues, and provide solutions.

4. Upsell other products wherever possible.

5. Maintain good customer relations.

8. Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer wherever required to prevent the need for future contacts, and document interactions through contact tracking.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)