Inside Sales Associate

1 day ago

Pune, Maharashtra, India PayGlocal Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Overview:

  • PayGlocal is a global payments company that fosters global commerce. Our suite of offerings facilitate cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience and the associated risk.
  • Founded by finance veterans and experts, our understanding of merchant business, international business, security and regulatory standards help build impactful payment solutions. We partner with large enterprises and export merchants for seamless customer payment journeys.
  • Be a part of lasting innovation - create new products, new processes and new standards. Join us to help us shape the future of payments.

What will you be working on:

  • Lead Management
    : Take charge of inbound leads from diverse channels, including website, inquiries, phone calls, emails, and live chats.
  • Engagement
    : Respond promptly to all inquiries and follow up effectively to guide prospects through the sales journey.
  • Needs Assessment
    : Conduct thorough assessments to understand potential customers' needs and tailor solutions that resonate.
  • Collaboration
    : Work closely with our marketing team to provide valuable feedback on lead quality and campaign effectiveness.
  • CRM Mastery
    : Maintain accurate records of all interactions and sales activities in our CRM system, ensuring data integrity.
  • Performance Monitoring
    : Track and report on key sales metrics related to lead conversion and pipeline management.
  • Continuous Improvement
    : Share insights and recommendations to enhance lead generation strategies based on customer feedback and market trends.
  • Relationship Building
    : Foster strong relationships with potential customers and internal stakeholders to ensure alignment and support throughout the sales process.

Qualifications:

  • Master's / bachelor's degree in business administration, Marketing, or a related field is preferred.
  • 2-3 years of relevant experience in inside sales or a related field.
  • Strong organizational skills with the ability to manage and prioritize tasks effectively.
  • Excellent interpersonal skills with a knack for engaging customers over the phone and via email.
  • Ability to work collaboratively across teams and influence stakeholders to achieve sales goals.
  • Analytical mindset with a focus on metrics-driven decision-making and continuous feedback.

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