Itsm-service Now

**Job Title: Business Analyst - ServiceNow (CMDB/CSDM)** **Location**:Pune **Job Type**:Sub-Con **Experience Level**:Mid-Level **Department**:IT Service Management Years of Exp : 6-7 Years Skills : Business Analyst with CSDM/CMDB knowledge **Job Summary**: **Key Responsibilities**: - Collaborate with stakeholders to gather and analyze business...

Job Description The Global Delivery Network (GDN) at KGS MC is looking for dynamic, high-energy and high-performing individuals to be a part of their Powered Enterprise journey. Powered Enterprise is an outcome-driven business transformation solution delivered through a global delivery network capability. Role Responsibilities: - The ServiceNow GDN Assistant...

**Job Title**:ServiceNow CMDB Developer **Position Overview**: **Key Responsibility**: - You will contribute and handle ServiceNow CMDB, Common Service Data Model (CSDM), ServiceNow Discovery, ServiceNow IT Service Management (ITSM), and Software Asset Management (SAM). - You will be responsible for implementing technical solutions which will help keeping...

Extensive exposure to ServiceNow platform with some focus on ServiceNow DEX - Good collaborations skills as this work demands talking to various internal and customer stakeholders - Good documentation and presentation skills - Ability to clearly understand and articulate use cases for ServiceNow DEX - Ability to design test plan for use cases and get them...

Job Description Key Responsibilities JOB DESCRIPTION - Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. - Diagnose and troubleshoot hardware, software, network, and application issues. - Log all incidents and service requests accurately in the ITSM tool and follow up to ensure timely...

Description Good working knowledge and understanding of Service-Now - Work on change management, problem management, incident management, knowledge base management - Understand business requirements and prepare test scenarios, test cases and test data based on requirements - Capable of managing all test activities independently - Good experience in working...

Job Summary: We are seeking a highly skilled Senior ServiceNow Developer to join our team. The ideal candidate will have extensive experience designing, developing, and implementing ServiceNow solutions to optimize IT Service Management (ITSM), IT Operations Management (ITOM), and other business workflows. This role involves collaborating with...

Job Description Responsibility of / Expectations from the Role Designs and develops solutions on the ITSM/ITOM modules using best practices Partners with ServiceNow Business Analyst to understand requirements and possible solutions Takes ownership of complex business requirements and works them to completion Takes ownership of incident queue and work on...

Role-Service NOW Gen AIRequired Technical Skill Set -ServiceNow, ITSM, ITOMExperience Range-6 to 10 YearsLocation-Pan IndiaDesired Competencies:Must-Have:Technical Competency1. Generative AI FundamentalsUnderstanding of LLMs (Large Language Models) like GPT-4, Gemini, and Nemotron.Familiarity with prompt engineering and model tuning.Knowledge of text-to-code...

Job Description This role works closely with Service Transition, Service Delivery, and IT PMO to support and build a robust IT Service Catalog, knowledge database and workflows for IT Operations, and support functions within ERM. Responsibilities: - Create and maintain user guides, IT staff SOPs, and internal documentation. - Draft and distribute IT...