Itsm-service Now

3 days ago

India Zensar Technologies Full time

**Job Title: ServiceNow Solution Architect - HRSD & Employee Experience**

**Location**:Pan Indiae

**Job Type**:Full-Time
**Experience Level**:Senior / Architect

**Job Summary**:
**Key Responsibilities**:

- Lead the migration of legacy **Portal**to the new **Employee Center Pro**.
- Design and implement custom pages and widgets tailored to requirements.
- Migrate existing categories, catalogs, and knowledge articles to new **taxonomies and topic structures**for improved discoverability and user experience.
- Configure and deploy **Employee Relations**module, ensuring secure and compliant handling of sensitive cases.
- Automate HR activities and case management using **Now Assist**features such as **Case Summarization**and **Predictive Intelligence**.
- Create and manage **custom flows**using **Flow Designer**for HR catalogs and Employee Relations workflows.

**Required Skills & Experience**:

- 8+ years of experience in ServiceNow platform with at least 3 years in a Solution Architect role.
- Strong hands-on experience with **HRSD**, **Employee Center Pro**, **Flow Designer**, and **Now Assist**.
- Proven expertise in **portal development**, **widget customization**, and **taxonomy design**.
- Experience in **data migration**, **content structuring**, and **knowledge management**.

**Preferred Qualifications**:

- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist - HRSD
- Experience with **Predictive Intelligence**, **Virtual Agent**, and **Performance Analytics**is a plus.Strong communication and stakeholder management skills.

**Soft Skills**:

- Strategic thinker with a solution-oriented mindset.
- Excellent collaboration and leadership abilities.
- Strong documentation and presentation skills.

  • Itsm-service Now

    3 days ago

    India Zensar Technologies Full time

    8+ years of experience in designing/developing solutions/architecture on ITSM, FSM, WD, CMDB, HRSD on ServiceNow Tool using industry best practices Experienced in Requirement Gathering, Effort estimation, Client interaction Should have Handled ITSM/HRSD/FSM Implementation projects with various integrations Experienced with working on proposals. In-depth...

  • Itsm-service Now

    19 hours ago

    India Zensar Technologies Full time

    10+ years of experience in designing/developing solutions/architecture on ITSM, ITAM, CMDB, HRSD on ServiceNow Tool using industry best practices Experienced in Requirement Gathering, Effort estimation, Client interaction Should have Handled ITSM/Discovery/CMDB Implementation projects with various integrations Experienced with working on proposals. In-depth...

  • Itsm-service Now

    2 days ago

    India Zensar Technologies Full time

    Experience in implementation, solution development and administration of any automation or process orchestration tools like Ayehu/Arago/StackStorm will be preferred. - Design and implement CI/CD pipelines for software development projects using tools like Jenkins, GitHub CI - Develop and maintain infrastructure as code using tools like Terraform, Ansible, or...

  • SeviceNow ITSM

    12 hours ago

    India Mindsprint Full time

    Position : ServiceNow - ITSM Developer Job Summary: The candidate should be an engineering graduate/postgraduate from reputed institute and worked in IT software development related streams. This role will be responsible for working with business stakeholders to analyse and review detailed business and technical requirements and develop, implement technical...

  • Service Now Operations Support

    2 days ago

    India Zensar Technologies Full time

    **Job Summary**: **Key Responsibilities**: - **ServiceNow Administration**: - Administer, configure, and maintain the ServiceNow platform, including modules such as Incident Management, Problem Management, Change Management, Service Catalog, CMDB, ITBM. - Manage user access, roles, and permissions. - Monitor system performance and ensure platform stability...

  • Servicenow Technical Business Analyst

    4 weeks ago

    India TribolaTech Inc Full time

    We are looking for Service Now Business Analyst who has good exposure and understanding with various Technical modules like ITSM, CMDB, Discovery etc.100% Remote Role Permanent position Job Title: Service Now Technical Business Analyst Minimum years of experience in Service Now is 8 years Required: Proven experience with Service Now ITSM, CMDB, and Discovery...

  • IT Service Management Specialist

    4 hours ago

    India beBeeSoftware Full time ₹ 25,00,000 - ₹ 30,00,000

    Job Title: IT Service Management SpecialistWe are seeking an analytical thinker who can work with business stakeholders to develop and implement technical solutions using the ServiceNow platform.The ideal candidate will have a strong passion for tackling complex data-centric problems and a collaborative mindset.Develop, test, configure, and integrate modules...

  • Servicenow - Platform Solution Consultant

    4 weeks ago

    India People Prime Worldwide Full time

    About Company Our client is a trusted global innovator of IT and business services.We help clients transform through consulting, industry solutions, business process services, digital & IT modernisation and managed services.Our client enables them, as well as society, to move confidently into the digital future.We are committed to our clients' long-term...

  • Servicenow Developer

    4 weeks ago

    India PURVIEW Full time

    We are seeking experienced Senior Service Now Developers to contribute to various initiatives, primarily supporting the Project Management Office (PMO).The primary focus will be on Strategic Portfolio Management (SPM) and Demand Management modules within Service Now.Candidates must be proficient in developing, customizing, and enhancing Service Now...

  • Servicenow Technical Lead

    4 weeks ago

    India TribolaTech Inc Full time

    Job Title: Service Now Technical Lead Location – Remote Work timings: 3 pm to 11 PM IST Require:5+ years of experience working with the Service Now platform (ITSM, ITOM, HR, or other modules).2+ years in a leadership or team lead role, managing technical teams.Proven experience in customer-facing roles, with strong communication skills.Certifications:...