Front Office Executive

1 week ago


Kukatpally Hyderabad Telangana, India Traumbuild Andesinfra Solutions Private Limited Full time

**Job Summary**

As a Front Office Specialist, you will be the first point of contact for guests, providing exceptional customer service and ensuring smooth operations at the front desk.

We are looking Upvc Windows & Doors Manufacturing company experience

**Duties**
- Greet and check-in guests with a warm and welcoming demeanor
- Handle guest inquiries, requests, and complaints promptly and professionally
- Manage reservations and room assignments efficiently
- Answer phone calls, take messages, and redirect calls as necessary
- Process payments and maintain accurate records
- Assist with night audit procedures if required
- Maintain a clean and organized front desk area

**Skills**
- Strong customer service skills with a focus on guest satisfaction
- Excellent communication skills, both verbal and written
- Proficiency in using front desk software and basic office equipment
- Ability to multitask and work efficiently in a fast-paced environment
- Fluency in multiple languages is a plus
- Knowledge of hospitality management practices
- Familiarity with hotel management systems and night audit processes

Pay: Up to ₹250,000.00 per year

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Kukatpally, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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