Front Office Executive
5 days ago
**Job Summary**
As a Front Office Specialist, you will be the first point of contact for guests, providing exceptional customer service and ensuring smooth operations at the front desk.
We are looking Upvc Windows & Doors Manufacturing company experience
**Duties**
- Greet and check-in guests with a warm and welcoming demeanor
- Handle guest inquiries, requests, and complaints promptly and professionally
- Manage reservations and room assignments efficiently
- Answer phone calls, take messages, and redirect calls as necessary
- Process payments and maintain accurate records
- Assist with night audit procedures if required
- Maintain a clean and organized front desk area
**Skills**
- Strong customer service skills with a focus on guest satisfaction
- Excellent communication skills, both verbal and written
- Proficiency in using front desk software and basic office equipment
- Ability to multitask and work efficiently in a fast-paced environment
- Fluency in multiple languages is a plus
- Knowledge of hospitality management practices
- Familiarity with hotel management systems and night audit processes
Pay: Up to ₹250,000.00 per year
**Benefits**:
- Health insurance
- Paid time off
Schedule:
- Day shift
Ability to commute/relocate:
- Kukatpally, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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