Customer Support Associate

2 days ago


Dehradun Uttarakhand, India Pearl Organisation Full time

We are looking for an experienced customer support Associate at Pearl Organisation who will be responsible for engaging with key customers by building and preserving trusting relationships. The customer support Associate will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

**Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1 years’ experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Customer support: 2 years (preferred)
- Customer relationship management: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person



  • Dehradun, Uttarakhand, India Lunar Astro Vedic Academy Full time

    About Us: Lunar Astro is a leading Vedic astrology academy dedicated to providing quality astrological education and consultations. We pride ourselves on offering insightful guidance and comprehensive courses to our clients and students. We are looking for a highly active and dedicated individual to join our team as a Customer Support Executive. **Job...


  • Dehradun, Uttarakhand, India Vitran Technologies pvt ltd Full time

    **Job Summary**: **Key Responsibilities**: - Assist with daily logistics station operations to ensure timely processing and dispatching of packages. - Scan, sort, and stage parcels according to delivery routes. - Coordinate with delivery associates, drivers, and other support staff to ensure efficient package flow. - Perform quality checks to ensure...


  • Dehradun, India Aforeserve Full time

    Job Description We are seeking a motivated and detail-oriented Associate Customer Support Engineer to join our team in India. In this role, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively. The ideal candidate will have a strong technical background and a...


  • Dehradun, Uttarakhand, India Pearl Organisation Full time

    We are looking for an experienced customer support representative at Pearl Organisation who will be responsible for engaging with key customers by building and preserving trusting relationships. The customer support representative will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should...


  • Dehradun, Uttarakhand, India Anitej Services Pvt. Ltd. Full time

    Tour & Travel based Company where the Customer Support Representative will be involved in Entire customer support over the calls including Handle Customer Queries, Take Bookings, Assist throughout the journey from pick up to drop, Take Feedback calls and close the Bills, etc. At the same time will handle all the Driver-related issues and assist them to...


  • Dehradun, Uttarakhand, India Firstrek (Trekking & Adventure Company) Full time

    As a **Customer Support Executive**, you will be the voice of FirstTrek. You will handle customer inquiries, guide them through trek and trip options, assist in bookings, and ensure they feel confident and excited about their upcoming adventures. **Key Responsibilities** - Explain trek packages, itineraries, and inclusions clearly - Assist customers in...

  • Desktop Support

    1 week ago


    Dehradun, Uttarakhand, India EIL Global Full time

    **Desk side Level 1 Role (Desktop Technician)** **Minimum 2 years experience is mandatory, and customer oriented attitude. This job is short term adhoc role and not of permanent nature.** 1. Nirma Canal Road, | Manjusar, Savli, | Vadodara - 391775, Gujarat | India 2.1 Maharani Shantadevi Marg, Dandiya Bazar Road | Akota, Vadodara | Vadodara - 390001 Main...


  • Dehradun, Uttarakhand, India Anitej Services Pvt. Ltd. (GTS Cabs) Full time

    **We are urgently hiring Customer Care Executive who will be responsible to answer incoming calls from customers for various reasons like take bookings, answer inquiries, resolve complaints and provide information.** **At the same time to handle driver incoming calls for various reasons like confirm booking, answer inquiries, resolve complaints and provide...


  • Dehradun, Uttarakhand, India Anitej Services Pvt. Ltd. (GTS Cabs) Full time

    **We are urgently hiring Customer Care Executive who will be responsible to answer incoming calls from customers for various reasons like take bookings, answer inquiries, resolve complaints and provide information.** **At the same time to handle driver incoming calls for various reasons like confirm booking, answer inquiries, resolve complaints and provide...


  • Dehradun, Uttarakhand, India Anitej Services Pvt. Ltd. Full time

    **Job Summary** We are Hiring for below mentioned position in an Uttarakhand Based Leading Company: - Position: Customer Care Associate Location: Dehradun CTC. : 9000/- Fixed + Variable Incentives **Requirements**: - Excellent Communication Skills. - Must be able to handle customer queries. - Problem Solving Skills. - Well-versed with basic knowledge...