Guest Relation Executive

5 days ago

Angamali, India Miletia Guide Solutions PVT LTD Full time

Hiring for Reputed 5 star Resort

**Location : Munnar / Vagamon**

**Food and Accomdation provided**

**Salary depends on experience**
- Welcome guests during check-inand giving a found farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivalsand departures.
- Coordinatingand multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Maintain all guest foliosin the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Co-ordinate with housekeepingfor clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashieractivities as and when required.
- Maintain guest lockers for safe custody.
- Ensure that all check-ins and check-outsare handled smoothly without unnecessary delay or discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Follow the house rules and policies laid down by the management.
- Adhere to strict staff grooming and hygienestandards.
- Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
- Good command of the English language is essential, both written and verbal
- Must possess strong organization time management skills, attention to detail.
- Must be guest service focused and a team player.
- Positive attitude and outgoing personality is essential.
- Must be able to work shifts - days, evenings, weekends and holidays.
- Ability to relate well to Hotel guests and employees.
- Professional in demeanour and presentation.
- Personable, enthusiastic, self-motivated and able to work independently.
- Observant, discriminating and detail-oriented
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal and organizational skills.
- Able to work morning, evening, weekend, holiday, and overnight shifts.

**PREREQUISITES**:
Good guest interaction skills.

Good listening skills.

Sound decision making.

Good interpersonal and communication skills.

Leadership/People management.

**Job Type**: Permanent

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Work Location: In person

  • Guest Relation Executive

    3 days ago

    Angamali, India SANJEEVINI LIFE CARE VILLEGE Full time

    salary is according to previous benefits and history - Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information - Welcome and acknowledge all guests according to company standards - Speak with others using clear and professional language - Develop and maintain positive working relationships with...

  • Customer Support Executive

    2 weeks ago

    Angamali, India Oh Stayz Pvt Ltd Full time

    **Job Title**: Customer Support Executive (Part-time, Remote) **Location**: Remote (Work from Home) **Department**: Sales & Marketing **Job Type**: Part-time **About the Role** We are hiring a **Part-time Customer Support Executive (Remote)** to manage guest communications and ensure a smooth experience from inquiry to checkout. You will handle calls,...

  • Urgent Search: Customer Support Executive

    3 days ago

    Angamali, KL, IN Ohstayz Full time

    Job Title Customer Support Executive Location Angamaly Reporting to Marketing Head Experience Freshers and experienced candidates welcome Role Overview Ohstayz Private Limited is hiring a friendly proactive Customer Support Executive to be the voice of our brand across platforms You ll handle guest enquiries support bookings across all channels ...

  • Executive - Patient Service

    2 weeks ago

    Angamali, India MAGJ Hospital Mookkannoor Full time

    Job Description: Coordinator - Patient Service **Location**: MAGJ Hospital, Mookkannoor **Salary**: Best in the industry Qualifications: - MSW/MHA. **Key Responsibilities**: - **Greeting and Assisting Visitors**: - Welcome guests and visitors in a professional, friendly manner. - Direct visitors to the appropriate department or individual. - Ensure the...

  • Front Office Executive

    1 day ago

    Angamali, KL, IN Building Material Company Full time

    A Front Office Executive controls the flow of people through the organization and ensures that all the receptionists are performing their task in a timely manner The main duties include answering the calls attending the guests overseeing the front office operations and maintaining the contact list of clients Job Types Full-time Permanent Pay Up...

  • Insurance Executive

    2 weeks ago

    Angamali, India MAGJ Hospital Mookkannoor Full time

    **Name of the Position : Insurance Executive** **Educational Requirements**: Bachelor’s degree in healthcare management, business administration, or a related field. **Experience**: Prior experience in insurance handling **Key Responsibilities**: - **Insurance Verification**: - Verify patients’ insurance coverage and benefits before treatment or...

  • Customer Relationship Executive

    1 day ago

    Angamali, KL, IN Ohstayz Full time

    Job Title Customer Relationship Executive Job Type Full-time Permanent Freshers Welcome Salary 15 000 - 25 000 per month Supplemental Pay Commission Pay Performance Bonus Yearly Bonus We are looking for a motivated Customer Relationship Executive to join our team In this role you will manage customer enquiries bookings and...

  • Digital Marketing Executive

    2 weeks ago

    Angamali, India Affable Jobs Full time

    Position : Digital Merketing Executive Location : Angamali **Experience**: 1-2 years preferred (Freshers with relevant skills may also apply) **Qualification**: Any Graduate (Marketing or related field preferred) **Key Responsibilities**: - Manage and update the company’s website and social media handles (Facebook, Instagram, LinkedIn, etc.) -...

  • Project Coordinator

    7 days ago

    Angamali, India ScalingUpWork Full time

    **Key Responsibilities**: - Project Management:_ - Lead and coordinate IT projects from initiation to completion, ensuring timely delivery and adherence to quality standards. - Collaborate with cross-functional teams to define project scope, objectives, and milestones. - Monitor project progress, identify risks, and implement corrective measures. - Client...

  • Reservation & Ticketing Executive

    3 days ago

    Angamali, India Osaka connect Dot Com Pvt Ltd Full time

    Urgently hiring.. As a Travel Consultant, your primary responsibility will be to manage ticketing operations and ensure smooth and efficient ticketing processes for customers. You will be responsible for handling ticket reservations, cancellations, exchanges, and providing exceptional customer service. This position requires strong organizational skills,...