IT Support L2

2 days ago

Delhi Delhi, India TheSqua.re Full time

**Designation-IT Support L2**

**Job Overview**:
**Responsibilities**:

- Install, configure, and troubleshoot hardware and software.
- Manage Active Directory accounts and permissions.
- Perform regular system backups and monitor storage usage.
- Create and maintain documentation of network infrastructure and procedures.
- Monitor network links activity and performance
- Implement security measures to protect data from unauthorized access
- Stay up to date on industry trends and best practices
- Train new users on company IT policies and procedures.
- Assist with special projects as needed.
- Address user tickets regarding hardware, software, and networking
- Guide users with simple, step-by-step instructions Conduct remote troubleshooting
- Monitor Data Center Compliance.
- Direct unresolved issues to the next level of support personnel follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests help create technical documentation and manual.
- Direct unresolved issues to the next level of support personnel follow up with clients to ensure their systems are functional.
- Report customer feedback and potential product requests help create technical documentation and manuals.

Requirements**:

- Proven work experience as a Windows Servers, Desktops Support Engineer, Technical Support Engineer, or similar role.
- Coordination with Vendor/Suppliers for license/AMC renewals.
- Hands-on experience with Windows/Linux/Mac OS environments
- Basic knowledge of SIP trunking / VIOP / Cloud EPBX.
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions excellent problem-solving and multitasking skills
- Customer-oriented attitude
- Windows Server administrator at Remote Sites. Knowledge of Lan, Wifi, and Network devices.
- Knowledge of IP networking, Switching protocols, security, and routing protocols Knowledge of Sonicwall Firewall
- Knowledge of RDP, AD server, DHCP server

**Education: Bachelors or Masters in IT**

**Communication: Excellent**

**Working Days: Monday-Friday and 2 Saturdays.**

**Job Types**: Full-time, Permanent

Pay: Up to ₹550,000.00 per year

**Benefits**:

- Paid time off
- Provident Fund

Shift:

- Day shift
- Evening shift

Work Days:

- Monday to Friday

Application Question(s):

- How soon can you join?
- What's your current CTC?
- Are you okay with working on two Saturdays in a month?
- What is your expected CTC?
- Do you have experience with VOIP?
- Have you used Thin client before? If yes then which one?
- Do you have experience in Active Directory?

**Experience**:

- IT support: 5 years (preferred)

Work Location: In person

Application Deadline: 05/01/2025
Expected Start Date: 05/01/2025

  • L1/L2 Support Engineer

    3 days ago

    Delhi, Delhi, India Evoke HR Solutions Full time

    About the Role :We are seeking a highly skilled and experienced L1/L2 Support Freelancer to join our team. The ideal candidate will have a strong background in providing technical support for a wide range of software and hardware issues, with a proven ability to resolve complex problems.This role requires a professional with excellent communication skills, a...

  • L2 Production Support

    2 days ago

    Bengaluru, Delhi, Mumbai, NCR, India Hatchtra Innotech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Were Hiring: L2 Production Support – Application & System Monitoring Roles(50+ Openings | 3–12 Yrs Experience | 2 Levels & Multiple Designations)Location: Mumbai / Pune / Chandigarh / Bengaluru / Gurugram / Noida / New Delhi (WFO, Hybrid, or Remote Based on Role)Industry: Fortune 500 Client Projects (Staffing via Hatchtra Innotech Pvt. Ltd.) Employment...

  • Sccm L2

    2 days ago

    Delhi, Delhi, India NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Microsoft Avd

    1 week ago

    Delhi, Delhi, India NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • L2 Level IT Engineer

    1 day ago

    Delhi, Delhi, India Modi Infosol Private Limited Full time

    Job description: We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise,...

  • Dps L2

    1 week ago

    Delhi, India KLX Cloud IT Full time

    7 Yrs + - Mumbai, Delhi, Chennai, Hyderabad, Bangalore - Not Disclosed - 7 Yrs+ Work Experience and commendable knowledge on Networker, Data Domain (Experience on Avamar, Cohesity is advantage) - Cross domain(infra) knowledge(Linux, Windows, DB, Networks, Storage etc.,) - Willing to learn new tools/tech(automation, provided required resources **Roles and...

  • CRM Application Support

    16 hours ago

    Delhi, Delhi, India NetConnect Private Limited Full time

    **Type: Work from Office** **Location: Delhi** **Notice Period: Immediate to 30 Days** **Experience: 4 - 5 Years** Qualification required: - BE/ B. Tech / M. Tech / MSc / MCA qualification or equivalent - Development resources should be preferably certified in vtiger CRM and/or Avaya CCM platform **Roles and Responsibilities**: - L2 Avaya support -...

  • CMDB / Control-M Support - Malaysia onsite

    2 days ago

    Delhi, Delhi, India Kamlax Global Technologies Full time US$ 1,04,000 - US$ 1,30,878 per year

    We're Hiring: Tech Obsolescence Engineers (Malaysia – Onsite, Visa Sponsored) Junior Tech Obsolescence – Application Maintenance / ProductionLevel: L2 (3–5 years)Domain: Infra Operation Support / Infrastructure Support Junior Tech Obsolescence – Monitoring & Reporting Developer/EngineerLevel: L2 (3–5 years)Domain: Monitoring & Reporting / Service...

  • Dps L1

    1 week ago

    Delhi, India KLX Cloud IT Full time

    3 Yrs + - Mumbai, Delhi, Chennai, Hyderabad, Bangalore - Not Disclosed - 3 Yrs + work experience and thorough knowledge on Networker Backup Solution administration, Understanding on Data Domain operations (any other DPS exp. Is advantage). - Understanding of other IT Infra Services (Linux, Windows, DB, Networks, Storage etc.,). - Quick learner, ready to...

  • Avaya Voice Support

    16 hours ago

    Delhi, India Acute Informatics Pvt. Ltd Full time

    Min 1-1.5 yrs. of experience on Avaya voice Platform. - 24 - 7 support - Monitoring and providing break fix services to DHL offices in Chennai. - Configuration of extension and Agent ID. - Knowledge on Avaya Command lines to monitor Trunk status, PRI lines or Avaya devices. - Should know how to take trace. - Providing technical support to end user on Avaya...