Customer Service Executive

12 hours ago

Vashi Navi Mumbai Maharashtra, India Zinq Electronics Pvt Ltd Full time

1.Handling of Corporate Accounts and looking after Service issues for Pan India Levels. 2.Handling and supporting team for Installations, Amc Maintainence Renewals - PM's, ,3. Looking after the installation and delivery of products at customer's locations. 4.To discuss the service improvement plans and decide on action plans and to see to the closure of discussed points. 5.Solving the service complaints within the turnaround time and enhancing the relationship with the client so as to ensure new businessProcess / co-ordinate sales order with operations department & logistic department to meet delivery schedule of customer.6. Dispatch the material received from the factory. Follow up with transporter for pickup of the material & delivery of the same.7.Provide dispatch details to the customer. Preparation of monthly sales report (MIS & maintaining the records of quotation, service charges, complaints in excel.8.Coordination with Accounts department regarding receipt of the payment from customer.9.Follow up with customer for payment & receipt of the material.

Required education:

- Bachelor's

Required experience:

- customer service: 1 year

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Speak with the employer**

+91 9930941171

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