Customer Service Executive

2 weeks ago

Vashi Navi Mumbai Maharashtra, India Pegasus Panels Pvt Ltd Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Job Opening: Customer Service Executive (Only F2F /Walk-In Interviews)

Company: Dorby Laminate

Location: Vashi, Navi Mumbai

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 6:00 PM


Company Overview

Dorby is a reputed brand in the building materials industry, specializing in premium laminates. With a strong presence in the market, we cater to the evolving needs of architects, interior designers, contractors, and carpenters. Our head office is located in Vashi, Navi Mumbai. We are currently seeking a dedicated Customer Service Executive who can thrive in a dynamic, fast-paced environment.


Role Overview

As a Customer Service Executive, you will play a vital role in introducing our laminate products to prospective clients including architects, carpenters, and contractors. You will handle client coordination, lead conversions, product presentations, and basic administrative support. This role demands excellent communication skills, a proactive attitude, and attention to detail.


Key Responsibilities

  • Make outbound calls to architects, carpenters, and prospective clients to introduce Dorby's product range.
  • Present new catalogues and product collections, and understand customer needs.
  • Follow up on lead sheets provided by the sales team and ensure timely communication.
  • Convert potential leads into active clients and maintain conversion records.
  • Handle incoming inquiries and explain product features confidently.
  • Maintain accurate records of customer interactions and lead status.
  • Provide data entry and general administrative support to the sales and marketing teams.
  • Ensure client satisfaction through professional and prompt follow-ups.
  • Report daily progress and support sales growth objectives.

Qualifications and Skills

  • 0–4 years of experience in tele calling, customer service, or client coordination roles.
  • Fluency in Hindi (mandatory) and English; other regional languages will be an advantage.
  • Proficiency in MS Office, especially Excel, and basic data management tools.
  • Strong interpersonal skills and a pleasant, confident telephone manner.
  • High attention to detail, with the ability to multitask and work under pressure.
  • Candidates must be from Vashi or nearby areas in Navi Mumbai. Relocation will not be considered.

Walk-In Interview Details:

(Only F2F/walk-in Interview)

Dates: 5th Sep to 6th Sep 2025

Time: 11:00 AM – 4:00 PM

Location:

Ambience Court, Floor No. 603,

Near RTO Office, Sector 19,

Vashi, Navi Mumbai

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 6:00 PM

Important Note:

Strictly only candidates who can attend a Face-to-Face

How to Apply

Interested candidates can send their resumes to

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Provident Fund

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

  • Customer Service Assistant

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...

  • Customer Service Representative

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...

  • Customer Service Executive

    4 days ago

    Vashi, Navi Mumbai, Maharashtra, India Pegasus Panels Pvt Ltd Full time

    **Job Opening: Customer Service Executive** **Company: Dorby Laminate** **Location: Vashi, Navi Mumbai** **Working Days: Monday to Saturday** **Working Hours: 10:00 AM to 6:00 PM** **Company Overview** **Dorby** is a reputed brand in the building materials industry, specializing in premium laminates. With a strong presence in the market, we cater to the...

  • Customer Service Executive

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Pegasus Panels Pvt Ltd Full time

    **Job Opening: Customer Service Executive - Client Coordination & Lead Conversion** **Company: Dorby Laminate** **Location: Vashi, Navi Mumbai** **Working Days: Monday to Saturday** **Working Hours: 10:00 AM to 6:00 PM** **Company Overview** **Dorby** is a reputed brand in the building materials industry, specializing in premium laminates. With a strong...

  • Customer Service Executive

    1 week ago

    Vashi, Navi Mumbai, Maharashtra, India Pegasus Panels Pvt Ltd Full time

    **Job Opening: Customer Service Executive - Client Coordination & Lead Conversion** **Company: Dorby Laminate** **Location: Vashi, Navi Mumbai** **Working Days: Monday to Saturday** **Working Hours: 10:00 AM to 6:00 PM** **Company Overview** **Dorby** is a reputed brand in the building materials industry, specializing in premium laminates. With a strong...

  • Customer Service Executive

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India EverydaySure Full time

    We’re hiring Customer Service Executive (CSE) to join our Call Center US Voice Process. The person will handle a variety of inbound and outbound calls to provide product/services information, answer questions, insights, and assistance for purchases. - **Roles and Responsibilities**:_ Answer inbound calls from customers and Make outbound calls to...

  • Customer Service Executive, Mumbai

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Busisol Sourcing Full time

    **Job Code** - : JN/42296/2013 **Function area** - : Shipment, Customer Service, damage, EH calculation **Contact Person** - : Ms. Shashi Narayan **Industry type** - : Shipping **Position** - : Customer Service Executive, Mumbai **Work Experience** - : 4 to 8 **Status** - : inactive **Response Ph/Mob** -: - +91-XXXXXXXXXX **Date** - :...

  • Export Customer Service Executive

    7 days ago

    Vashi, Navi Mumbai, Maharashtra, India Karyya Full time

    Role : Customer Service Executive - Excellent English Communication. - Good knowledge of Export customer service experience. - Key requirements - Coordinating with the Shipper, CHA, Shipping Line for regular flow of shipments etc. - Import/ Export Pre-advise/ Pre-alert Handling. - Arrival Confirmation/Export Bill of Lading. - Generating Invoices. -...

  • Customer Service Executive

    1 week ago

    Vashi, Navi Mumbai, Maharashtra, India Aviyana Ventures Pvt Ltd Full time

    Customer Support Executive Qualification” Science or commerce graduate, diploma or engineering OR MBA Good knowledge of excel Good communication and presentable Some travel ( 4 times a year). some local travel required No sales targets Experience Freshers ok. no more than 2 years experience.One year minimum Age - below 30 About Us We are...

  • Customer Service Executive

    22 hours ago

    Vashi, Navi Mumbai, Maharashtra, India Agile Global Solutions Full time

    Urgent Bulk Hiring **shift - 8am to 5PM /11am to 8pm ( bus facilities available for pick and drop from station to office)** **Hindi Salary - 10k to 14k take home (NO PF)** **Other Regional Language - salary upto 20k** **No of Openings - 300 +** **Language - Hindi/English / Marathi and regionals** We are seeking a dedicated **Customer Service...