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International Voice Process Associate

2 weeks ago

Villupuram, India Thirsty Crowz Full time

**Job description**

**Responsibilities**:

- Handle inbound and outbound calls from international customers with professionalism and courtesy.
- Resolve customer inquiries, provide information, and address concerns promptly.
- Document all interactions accurately and efficiently in our systems.
- Collaborate with other departments to ensure effective issue resolution and customer satisfaction.

**Requirements**:

- Strong verbal and written communication skills in English
- Previous customer service or call center experience preferred.
- Ability to multitask and prioritize in a fast-paced environment.
- Willingness to work flexible hours as needed.
- Immediate joiners required.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

Application Deadline: 08/12/2024