International Voice Process Associate
1 day ago
**Job description**
**Responsibilities**:
- Handle inbound and outbound calls from international customers with professionalism and courtesy.
- Resolve customer inquiries, provide information, and address concerns promptly.
- Document all interactions accurately and efficiently in our systems.
- Collaborate with other departments to ensure effective issue resolution and customer satisfaction.
**Requirements**:
- Strong verbal and written communication skills in English
- Previous customer service or call center experience preferred.
- Ability to multitask and prioritize in a fast-paced environment.
- Willingness to work flexible hours as needed.
- Immediate joiners required.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
Application Deadline: 08/12/2024
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