CRM Associate

15 hours ago


Gurugram Haryana, India BUILDMYINFRA PVT LTD Full time

Responsibilities:

- Manage a team of inbound and outbound calling. The team would be responsible for
- Team's responsibility is to identify and address client needs with a goal of complete satisfaction.
- Provide expert answers to questions about Projects, work flow,products, pricing, and availability.
- Recommend improvements to processes for improved company efficiency.
- Developing specific goals and plans to prioritize, organize, and accomplish the key KRAs of the team
- Overseeing Team Leader's manpower to ensure the daily incoming channel of client inquiries &concerns is not missed.
- Implementation of systems and processes to improve the efficiency
- Implements communication plan for meetings and written reports/meeting minutes to keep client

and project resources informed
- Responsible for training the team about projects, professional handling of clients, policies, various

performance metrics.

Skills and Qualifications:

- Minimum 1yr of experience is required.
- Real Estate, Warehousing, construction, infrastructure or Industrial background in managing client relationships is preferred.
- Strong knowledge in creating a dashboard of the required report to track the overall performance of the team.
- Should be decisive and have problem solving approach.
- Strong communication skills, including active listening and clear articulation.
- Ability to solve problems and alleviate conflicts or escalate tactfully
- Ability to multitask, manage time, and prioritize
- Proven experience in managing large customer relationship team
- Ability to scale the operations

Pay: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)
- CRM: 1 year (required)

**Language**:

- English (required)

Work Location: In person


  • Associate - CRM

    2 weeks ago


    Gurugram, Haryana, India Acuity Knowledge Partners Full time

    **Job Title -** Associate (CRM - Deal Cloud)** **Experience Level**- 2 to 4 Years **Location -**Gurgaon **Job Summary** **Key Responsibilities** - Managing data and pipeline status on CRM - Updating meeting notes and other deal related data for investment bank team - Take new initiatives and share ideas for reporting and managing data on CRM - Ability to...

  • CRM Associate

    1 week ago


    Gurugram, Haryana, India Berry Developers Full time

    **Job Title**: CRM Associate **Company**: BDI Group **Location**: Sec - 44, Gurugram **About BDI Group**: BDI Group is a leading real estate company committed to creating exceptional living spaces and delivering outstanding customer experiences. With a strong presence in Bhiwadi, Alwar. we are dedicated to, innovation, quality, and customer satisfaction....

  • CRM Associate

    15 hours ago


    Gurugram, Haryana, India Uber Full time

    **About the Role** We are seeking a dynamic and results-oriented CRM Specialist to drive customer engagement and foster strong relationships for the Uber Scaled Solution program. This role will be pivotal in leveraging our CRM system to optimize customer communication, personalize experiences, and contribute to overall customer satisfaction and retention. -...


  • Gurugram, Haryana, India HIC Global Solutions Full time

    **job description** - Salesforce Marketing Cloud implementation, configuration, data migration, and working with Marketing Cloud Connect, and other Integrations, - Lead requirements gathering, solution design, and writing statements of work, - Communicate project concepts and outcomes to client project stakeholders, - Conduct user training and actively...

  • Sales Associate

    1 week ago


    Gurugram, Haryana, India TAD International Business Services Pvt. Ltd. Full time

    *Position*: Sales Associate *Lo tion*: Gurugram, Haryana, India *Expe ence:* Mi - months * - Have Skil - and Tools:* - Fluent i English - N - ve Hindi speaker or bilingual - ales experience - Excelle communication skills *N e To Have Skills:* - Experience in payroll services - Knowledge of CRM systems - Ability to work in a fast-paced environment -...

  • Marketing Associate

    3 days ago


    Gurugram, Haryana, India Uniba Clothing (P)t Limited Full time

    **Marketing Associate Profile**: **Job Title**: Marketing Associate **Location**: Gurugram, Haryana **Department**: Marketing **Overview**: As a Marketing Associate for our uniforms and workwear brand, you will be responsible for creating new client relationships, prospecting new clients and building the brand name. You will collaborate with other teams to...

  • CRM Executive

    5 days ago


    Gurugram, India The Wellness Co. Full time

    CRM Executive | Client Relationship & Centralized Calling | Wellness & Healthcare Industry Full-Time | Gurugram (Corporate Office) Industry:Wellness, Healthcare, Lifestyle, Premium Services Experience Level:2–4+ Years | Client Relationship Management / Tele-calling About The Wellness Co. The Wellness Co., a venture of Rollins International Pvt. Ltd., is...

  • CRM Executive

    2 weeks ago


    Gurugram, Haryana, India OCUS SKYSCRAPERS REALTY PVT LTD Full time

    1. Preparing calculation of Registry details, interest sheet, and making possession documents. 2. Should be capable of handling the Registry and Possession Process. 4. Maintaining and updating the accounts statement of the clients. 5. Coordination with different departments’ accounts-finance, legal, project team to resolve customer queries and their...


  • Gurugram, Haryana, India Stalwart Management Consulting Full time

    **Job Title**: Customer Success Associate **Company**: Transcom **Department**: PhonePe (MLS) **Role Overview**: As a **Customer Success Associate** at Transcom, you will play a vital role in driving customer engagement and satisfaction through effective communication. You will handle customer inquiries, provide resolution to their concerns, and ensure...


  • Gurugram, Haryana, India JobOppor HR Consultant Services Full time

    **Position**: Junior Sales Associate - AI Agent Development for SMBs **Location**: Gurgaon / Hybrid **Reporting To**: Sales Manager (Academy/Marketplace) **Company Overview**: **Swaran Soft** is a dynamic, end-to-end digital transformation partner based in Gurugram, India, with over two decades of expertise. We deliver cutting-edge solutions—from Gen AI,...