Inside Telesales Associates

6 days ago

Kochi Kerala, India ConnectIN Jobs Global Full time

1. Contacting potential customers via phone to introduce products or services.

2. Making calls to existing and prospective customers to generate leads and identify sales opportunities.

3. Presenting, explaining, and promoting products or services to customers.

4. Answering customers' inquiries and addressing their concerns or objections.

5. Building and maintaining a strong customer relationship to ensure customer satisfaction and repeat business.

6. Identifying and qualifying potential customers and their needs or requirements.

7. Closing sales deals and achieving sales targets within the specified time frame.

8. Tracking, recording, and updating sales activities and customer interactions in the CRM system.

9. Collaborating with the sales team, marketing team, or other departments to develop sales strategies and improve product knowledge.

10. Staying updated with the company's products or services, industry trends, and competitors' activities.

11. Participating in training sessions or workshops to enhance sales skills and product knowledge.

12. Providing accurate and timely sales reports to the sales manager or management.

13. Following up with customers to ensure customer satisfaction and collect feedback.

14. Adhering to all sales policies, procedures, and ethical standards set by the company.

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person

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