Telecaller (Customer Sevice Representative)

5 days ago

Nanded, India Aksharam Educational society Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective and existing customers.
- Handle inbound calls professionally and address customer queries.
- Provide accurate service information to customers.
- Maintain customer database and update call records.
- Follow up on leads, close sales, or ensure query resolution.
- Meet daily/weekly/monthly call and performance targets.

**Requirements**:

- Minimum qualification: 10+2 / Graduate.
- Proven experience in telecalling, customer service, or sales preferred.
- Good communication skills in English and regional language(s).
- Basic computer knowledge (MS Office, CRM software).
- Ability to handle pressure and work in a fast-paced environment.
- Positive attitude and problem-solving skills.

**Work Environment**:

- Office-based role with regular phone communication.
- Fixed shift timings (may vary as per company policy).

**Salary & Benefits**:

- Competitive salary + incentives based on performance.
- Training and career growth opportunities.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person

Application Deadline: 01/09/2025
Expected Start Date: 18/08/2025

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