Customer Service Department

2 weeks ago


Wayanad, India G-TUFF PRIVATE LIMITED Full time

**Coordinate with Tele callers**: Receive customer inquiries passed on by the Tele callers regarding product rates and specifications.
- **Customer Engagement**: Respond to customer inquiries about product rates, sizes, and specifications, providing accurate and prompt information.
- **Quotation Management**: Prepare detailed quotations based on customer requirements and send them for approval.
- **Quotation Confirmation**: Follow up with customers to confirm quotations and make any necessary adjustments.
- **Order Processing**: Once the quotation is approved by the customer, ensure all details are accurately documented and shared with the dispatch team.
- **Documentation & Records**: Maintain accurate records of customer interactions, quotations, and orders in the CRM system.
- **Collaboration with Dispatch Team**: Coordinate with the dispatch team to ensure timely and accurate delivery of products based on confirmed orders.

Pay: ₹9,000.00 - ₹12,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 6235023514
Application Deadline: 21/11/2024
Expected Start Date: 24/11/2024



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