Customer Service Representative
2 days ago
Key Responsibilities
Customer Service & Sales
- Greet customers and assist them with spice selections and café orders
- Explain product features and help customers make purchasing decisions
- Prepare and serve tea, coffee, or other drinks (if applicable)
- Operate the billing counter and handle cash or card transactions
- Keep the shop clean, organized, and well-stocked
Stock Management
- Count and monitor inventory of all spices and café items
- Label and arrange spice containers on shelves properly
- Help receive deliveries and check item quality and quantity
- Alert the manager when stock is low or needs to be reordered
Data Entry & Record-Keeping
- Enter stock data into the system or Excel
- Maintain accurate records of incoming and outgoing items
- Update product labels and prices as instructed.
**Requirements**:
- Basic experience in sales or retail preferred
- Ability to speak politely and clearly with customers
- Basic knowledge of spices and beverages (training will be provided)
- Comfortable using simple systems or Excel for stock entry
- Reliable, honest, and well-organized
Working Hours
- Full-time or part-time shifts (including weekends if required)
- Ability to stand for long hours and occasionally lift light stock
Salary
- Based on experience
- Incentives or bonuses may be available based on performance
Pay: ₹10,785.31 - ₹23,000.00 per month
Schedule:
- Day shift
Work Location: In person
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