Customer Service Representative

2 days ago


Wayanad, India BUSTWAY Full time

Key Responsibilities

Customer Service & Sales
- Greet customers and assist them with spice selections and café orders
- Explain product features and help customers make purchasing decisions
- Prepare and serve tea, coffee, or other drinks (if applicable)
- Operate the billing counter and handle cash or card transactions
- Keep the shop clean, organized, and well-stocked

Stock Management
- Count and monitor inventory of all spices and café items
- Label and arrange spice containers on shelves properly
- Help receive deliveries and check item quality and quantity
- Alert the manager when stock is low or needs to be reordered

Data Entry & Record-Keeping
- Enter stock data into the system or Excel
- Maintain accurate records of incoming and outgoing items
- Update product labels and prices as instructed.

**Requirements**:

- Basic experience in sales or retail preferred
- Ability to speak politely and clearly with customers
- Basic knowledge of spices and beverages (training will be provided)
- Comfortable using simple systems or Excel for stock entry
- Reliable, honest, and well-organized

Working Hours
- Full-time or part-time shifts (including weekends if required)
- Ability to stand for long hours and occasionally lift light stock

Salary
- Based on experience
- Incentives or bonuses may be available based on performance

Pay: ₹10,785.31 - ₹23,000.00 per month

Schedule:

- Day shift

Work Location: In person



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