Customer Support Associate
3 days ago
**About the Role**:
We are looking for a dedicated and personable **Customer Support Associate** to join our team. In this role, you will be the first point of contact for our customers, ensuring their queries are resolved quickly, professionally, and with empathy. You will play a key role in maintaining customer satisfaction and supporting the company’s reputation for excellent service.
**Key Responsibilities**:
- Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and selecting the best solution.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Follow up with customers to ensure their issues are fully resolved.
- Maintain records of customer interactions and update internal databases.
- Escalate complex issues to senior support staff or relevant departments.
- Identify trends in customer concerns and report to management for improvement.
- Assist in creating support documentation such as FAQs and help articles.
**Requirements**:
- Bachelor’s degree or equivalent preferred (any stream).
- Proven customer service or support experience is a plus.
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Empathetic, patient, and solution-oriented approach.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Wayanad, Kerala
-
Customer Sales Associate
2 weeks ago
Wayanad, India Bhoomika Saree House Full timeInteract with customers, offering assistance and responding to queries about products and purchases. - Introduce promotions and new products to customers. - Handle refunds, exchanges and returns. - Document sales by updating customer records. - Stay up to date with sales trends for better service and achievement of sales. **Job Types**: Full-time,...
-
Front Office Associate
3 days ago
Wayanad, India VYTHIRI VILLAGE RESORT Full timedeal with customer queries, needs, complaints, etc. They are the chief point of communication for the guests. It is said that a good first impression is made on the very first attempt. The Front Office Associate does that with their skill and efficiency. Qualification : Degree/Diploma in Hospitality Management Experience : 1-2 Years **Job Type**:...
-
Customer Relation Executive
2 weeks ago
Wayanad, India MAX VALUE CREDITS &INVESTMENTS Ltd. Full time**Customer Relation Executive (CRE)/ Company Trainee Assistant (CTA)** 1. Inputting System entry (First Level Only) 2. Maintaining branch Registers 4. Doing Cash Operations and tallying and its record keeping. 5. Maintaining customer data base 6. Business promotion activity support 7. Tele calling and follow-up actions. 8. Customer Meeting 9....
-
Retail Sales Executive, Showroom Sales Executive
2 weeks ago
Wayanad, India Staffspectrum hiring Retail Store Executive Fashion Consultant Full time**Job Summary** A Retail Sales Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. **Responsibilities and Duties** Individual responsibilities as a Retail Sales Associate may include...
-
Showroom Sales Executive
3 days ago
Wayanad, India May I Help You Consulting Service Full time**_Interview:_** Direct/ Online **_Job Location:_**Wayanad, Calicut **_Gender:_** MALE/FEMALE **_Age:_** 35 below **_Qualification:_**+2 & above **_Experience:_** Freshers/ Experienced **_Salary:_**10000-15000 **_Working Time:_**: Customer Service Associate (JN: FB 08) Job Location: Wayanad, Calicut Interview: Direct/ Online Qualification: +2 pass &...
-
Guest Relation Associate
3 days ago
Wayanad, India VYTHIRI VILLAGE RESORT Full timeWelcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services... Qualification: Degree/Diploma in HospitalIty Management **Job Type**: Contractual / Temporary **Salary**: ₹10,000.00 per month Schedule: - Rotational shift
-
F&b Service Associate
1 week ago
Wayanad, India Oshin hotels Full timePrepare restaurant tables with special attention to sanitation and order - Attend to customers upon entrance - Present restaurant menus and help customers select food/beverages - Take and serve orders - Answer questions or make recommendations for complementary products - Collaborate with other restaurant servers and kitchen/barstaff - Deal with complaints...
-
Front Office Associate
2 weeks ago
Wayanad, India Flora Vythiri Resort Full time**Duties and Responsibilities**: - Receiving and managing reservations. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their request. - Providing guests with information about the...
-
Front Office Associate
2 weeks ago
Wayanad, India Flora Hospitality Group (Flora Vythiri Resort - Wayanad) Full time**Duties & Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their...
-
Front Office Associate
2 weeks ago
Wayanad, India Flora Hospitality Group (Flora Vythiri Resort - Wayanad) Full time**Duties & Responsibilities**: - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered. - Registers guests and manages the rooming chart. - Organizing transport services for guests at their...