Customer Relations Executive

2 weeks ago


Wayanad, India VISION MOTORS PVT LTD Full time

Manage inbound and outbound calls in a professional and courteous manner.
- Provide information about products, services, and promotions.
- Address customer queries and concerns promptly and accurately.
- Resolve customer complaints and issues effectively.
- Escalate complex issues to the appropriate departments as needed.
- Follow up with customers to ensure resolution and satisfaction.
- Schedule and confirm appointments or services.
- Coordinate with other departments to ensure seamless service delivery.
- Inform customers of any changes or updates to their appointments.

Pay: ₹12,000.00 - ₹16,000.00 per month

Pay: ₹12,500.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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