Customer Relations Executive
2 weeks ago
Manage inbound and outbound calls in a professional and courteous manner.
- Provide information about products, services, and promotions.
- Address customer queries and concerns promptly and accurately.
- Resolve customer complaints and issues effectively.
- Escalate complex issues to the appropriate departments as needed.
- Follow up with customers to ensure resolution and satisfaction.
- Schedule and confirm appointments or services.
- Coordinate with other departments to ensure seamless service delivery.
- Inform customers of any changes or updates to their appointments.
Pay: ₹12,000.00 - ₹16,000.00 per month
Pay: ₹12,500.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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