Guest Relation Executive

We are looking for a female **Guest Relations Executive (GRE)** who is passionate about hospitality, fluent in English, and excels in handling guest interactions with warmth, professionalism, and care. Job Summary: - Greet and welcome guests with a friendly and professional demeanor. - Handle guest check-ins, check-outs, and special requests efficiently. -...

Your primary responsibilities would include; - Pre-check in calls and co-ordination for hustle free arrivals and check-ins - Managing all guest relations for all in-house guests - Maintaining and filing of guest related documents - Day to day payment and billing reconciliations and reporting - Smooth and efficient running of the front office operations -...

**Key Responsibilities**: - Greet and welcome guests upon arrival with a friendly demeanor. - Assist guests with inquiries, reservations, and special requests. - Maintain a high level of customer service and satisfaction. - Handle guest complaints and feedback professionally and promptly. - Organize and coordinate guest events and activities. - Stay updated...

**Guest Greeting and Engagement**:Warmly welcoming guests upon arrival, making them feel comfortable and acknowledged. - **Information Provision**:Providing detailed information about the restaurant, its menu, specials, and any ongoing events or promotions. - **Handling Inquiries and Complaints**:Addressing guest questions, concerns, and complaints promptly...

Greet and welcome guests as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Schedule meetings, interviews, and appointments. - Attend phone calls and redirect them to the appropriate line. - Take messages and pass them on to the receiver. - Receive packages, deliveries, and letters. -...

Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...

We are hiring a Reservation Executive for our resort for the night shift. **Responsibilities**: Reservation Management: - Ensure accuracy and efficiency in processing reservations, modifications, and cancellations. - Maintain up-to-date knowledge of room availability, rates, and resort amenities. - Coordinate with various departments to fulfill guest...

Responsible for cleanliness, orderliness and appearance of the entire Hotel. - Ensure that rooms are made as per company standard. - Prepare Annual Housekeeping Budget. - Maintain par stock of guest supplies, cleaning supplies, linen and uniform. - Organize inventories with Accounts and General Store for linen, uniform and fixed assets. - Pay particular...

Mazus Hotels and Resorts, a renowned name in the hospitality industry, is actively seeking a dynamic and skilled Female Reservation Executive to join our dedicated team. As a Reservation Executive, you will play a pivotal role in ensuring seamless and personalized guest experiences. Your responsibilities will include managing reservations, providing...

**Key Responsibilities**: - **Guest Check-In and Check-Out**: - Handle guest arrivals and departures efficiently while maintaining a warm, professional demeanor. - Manage the check-in/check-out process, including room allocation and key handovers. - **Guest Relations**: - Act as the first point of contact for guests, addressing their queries, concerns,...