Guest Relations Executive-female

14 hours ago


Wayanad, India Mountain Shadows Resort Full time

Welcoming guests in a friendly and professional way
- Addressing and escalating customer complaints
- Providing information about facilities, programs and other services
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

**Salary**: From ₹17,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Flexible shift

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Kalpetta, Wayanad - 673122, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)

**Speak with the employer**
+91 9746060761



  • Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...


  • Wayanad, India HSJB Business Solutions LLP Full time

    Urgent Hiring Guest relation executive Location: Wayanad **Salary**: ₹12,000.00 - ₹14,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Wayanad, Kerala (required) Ability to Relocate: - Wayanad, Kerala: Relocate before starting work (required) Work Location: In person **Speak with...


  • Wayanad, India Wilton Hotel & Restaurants Full time

    **Guest Greeting and Engagement**:Warmly welcoming guests upon arrival, making them feel comfortable and acknowledged. - **Information Provision**:Providing detailed information about the restaurant, its menu, specials, and any ongoing events or promotions. - **Handling Inquiries and Complaints**:Addressing guest questions, concerns, and complaints promptly...


  • Wayanad, India Mountain Shadows Resort Full time

    Welcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivalsand departures. - Coordinatingand multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...


  • Wayanad, India Flora Vythiri Resort Full time

    01) Greet & Welcome Guests as they come and go. 02) Very professional and Pleasant while interacting with Guests. 03) Handle queries and address the complaint to concern department. 04) Attend phone calls and redirect the same to concern department. 05) Maintain a visitors log book. 06) Administrative Support. **Job Types**: Full-time, Regular /...


  • Wayanad, India Mountain Shadows Resort Full time

    Greet and welcome guests as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Schedule meetings, interviews, and appointments. - Attend phone calls and redirect them to the appropriate line. - Take messages and pass them on to the receiver. - Receive packages, deliveries, and letters. -...


  • Wayanad, India VYTHIRI VILLAGE RESORT Full time

    Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services... Qualification: Degree/Diploma in HospitalIty Management **Job Type**: Contractual / Temporary **Salary**: ₹10,000.00 per month Schedule: - Rotational shift


  • Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summery Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily...

  • Front Office Executive

    15 hours ago


    Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summery Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily...


  • Wayanad, India Jeevess Ayurveda Full time

    Performing therapies: Performing daily therapies like Ayurveda and Panchakarma - Preparing and cleaning: Preparing the therapy room before and after each therapy - Following safety procedures: Ensuring health and safety procedures are followed - Communicating with patients: Reporting patient information to the doctor and dealing with complaints - Selling...