Guest Relations Executives
4 days ago
**Guest Greeting and Engagement**:Warmly welcoming guests upon arrival, making them feel comfortable and acknowledged.
- **Information Provision**:Providing detailed information about the restaurant, its menu, specials, and any ongoing events or promotions.
- **Handling Inquiries and Complaints**:Addressing guest questions, concerns, and complaints promptly and effectively, aiming for satisfactory resolutions.
- **Coordinating Services**:Organizing and facilitating various guest requests, including reservations, special dietary needs, and other personalized services.
- **Maintaining Guest Records**:Keeping accurate records of guest interactions, feedback, and preferences for future reference and personalized service.
- **Promoting the Restaurant**:Highlighting the restaurant's offerings and encouraging guests to explore different aspects of the dining experience.
- **VIP and Special Guest Management**:Providing extra attention and tailored services to VIP or corporate guests, building strong relationships with them.
- **Collaboration with Other Teams**:Working closely with other restaurant staff, including servers, bartenders, and kitchen staff, to ensure seamless service delivery.
- **Monitoring and Reporting**:Tracking guest feedback and identifying areas for improvement in guest experience.
- **Maintaining a Welcoming Atmosphere**:Creating a positive and inviting environment where guests feel valued and comfortable
**Job Types**: Full-time, Permanent
Pay: ₹24,000.00 - ₹27,000.00 per month
Work Location: In person
**Speak with the employer**
+91 8281272222
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Guest Relation Executive
2 weeks ago
Wayanad, India HSJB Business Solutions LLP Full timeUrgent Hiring Guest relation executive Location: Wayanad **Salary**: ₹12,000.00 - ₹14,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Wayanad, Kerala (required) Ability to Relocate: - Wayanad, Kerala: Relocate before starting work (required) Work Location: In person **Speak with...
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Guest Relation Executive
2 weeks ago
Wayanad, India Mountain Shadows Resort Full timeWelcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivalsand departures. - Coordinatingand multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...
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Guest Relations Executive-female
13 hours ago
Wayanad, India Mountain Shadows Resort Full timeWelcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area...
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Guest Relation Executive
4 days ago
Wayanad, India Flora Vythiri Resort Full time01) Greet & Welcome Guests as they come and go. 02) Very professional and Pleasant while interacting with Guests. 03) Handle queries and address the complaint to concern department. 04) Attend phone calls and redirect the same to concern department. 05) Maintain a visitors log book. 06) Administrative Support. **Job Types**: Full-time, Regular /...
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Guest Relation Executive
4 days ago
Wayanad, India Mountain Shadows Resort Full timeGreet and welcome guests as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Schedule meetings, interviews, and appointments. - Attend phone calls and redirect them to the appropriate line. - Take messages and pass them on to the receiver. - Receive packages, deliveries, and letters. -...
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Guest Relation Executive
7 days ago
Wayanad, India Kuruva Island Resort & Spa Full timeJob Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...
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Guest Relation Associate
2 weeks ago
Wayanad, India VYTHIRI VILLAGE RESORT Full timeWelcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services... Qualification: Degree/Diploma in HospitalIty Management **Job Type**: Contractual / Temporary **Salary**: ₹10,000.00 per month Schedule: - Rotational shift
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Reservation Executive
2 weeks ago
Wayanad, India Kuruva Island Resort & Spa Full timeWe are hiring a Reservation Executive for our resort with sales and marketing background. **Responsibilities**: - Maintain up-to-date knowledge of room availability, rates, and resort amenities. - Coordinate with various departments to fulfill guest requests and preferences. - Provide personalized assistance to guests, offering recommendations and...
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Reservations Executive
4 days ago
Wayanad, India Kuruva Island Resort & Spa Full timeWe are hiring a Reservation Executive for our resort for the night shift. **Responsibilities**: Reservation Management: - Ensure accuracy and efficiency in processing reservations, modifications, and cancellations. - Maintain up-to-date knowledge of room availability, rates, and resort amenities. - Coordinate with various departments to fulfill guest...
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Executive Housekeeper
6 days ago
Wayanad, India Arayal resorts Wayanad Full timeResponsible for cleanliness, orderliness and appearance of the entire Hotel. - Ensure that rooms are made as per company standard. - Prepare Annual Housekeeping Budget. - Maintain par stock of guest supplies, cleaning supplies, linen and uniform. - Organize inventories with Accounts and General Store for linen, uniform and fixed assets. - Pay particular...