Telecaller
2 weeks ago
Role: Telesales Executive
Retail Sales - Telesales
Qualification: Graduate
Experience: 1-3 Years
**Salary**:15-20k
Immediate Joining
Shift Timings: 9:30 Am to 6:30 Pm/ 2:00 Pm To 10pm
- **Outbound and Inbound Calling**:Making calls to potential customers to promote products or services, and handling incoming calls from interested parties.
- **Sales Generation**:Identifying customer needs, presenting relevant products or services, and closing sales deals.
- **Customer Relationship Management**:Building rapport with customers, addressing their inquiries, and ensuring their satisfaction to encourage repeat business.
- **Order Processing and Documentation**:Accurately recording customer information, purchase details, and payment transactions.
- **Meeting Sales Targets**:Consistently achieving individual and team sales goals, often measured by call volume and sales revenue.
- **Product Knowledge**:Developing a strong understanding of the company's products and services to effectively address customer needs.
- **Lead Generation**:Identifying and qualifying potential leads for the outside sales team to pursue.
- **Upselling and Cross-selling**:Identifying opportunities to offer additional or upgraded products to existing customers.
- **Feedback and Reporting**:Providing feedback to management on market trends, customer preferences, and competitor activities, as well as preparing sales reports.
- **Maintaining Records**:Keeping detailed records of customer interactions, sales activities, and relevant information.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
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