Customer Support Agent

21 hours ago


Nagpur, India Pragati Tech Services, Nagpur Full time

High English Proficiency and a Customer Service attitude/experience desired for Customer Support Executive role at Pragati Tech Services, Nagpur for their client, a leading Australian E-commerce Portal.

Support will be via written communication via following Channels:

- Social Media - Facebook, Instagram
- Website Live Chat
- Freshdesk ticketing system

Timing 9 AM to 5.30 PM. Including 30 mins lunch break
5 days a week.
Alternate shift on Weekends followed by 2 days off on Monday & Tuesday. Also extra payment for working on weekends.

Office Location - Orange City Hospital Sq., Khamla

A COVER LETTER IS MANDATORY WITH APPLICATION: Please combine your resume and cover letter in a single file if job-portal doesn't support 2 files. Introduce yourself in cover letter as you would to your potential colleauge and also let us know why you want this job and why you want a job with us?

What we offer:

- Fixed working hours. Seldom working late. Work while you are in office, live your life when out of office. Don't mix the two.
- Never work more than 5 days a week.
- Leaves for common holidays beside, 15 paid leaves
- Fair work environment without any office politics
- Salaries paid on time always
- We value you and your work more than your qualification and experience

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Shift allowance

**Language**:

- English (required)


  • Commission agent

    1 week ago


    Nagpur, India Exoticyatra Holidays PVT. LTD. Full time

    Company Description We suggest you enter details here. Role Description This is a full-time role for a Commission Agent at Exoticyatra Holidays PVT. LTD. The Commission Agent will be responsible for interacting with clients, providing excellent customer service, generating sales leads, and closing sales. This role involves on-site work and is located in...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Nagpur, India Altius Customer Services Pvt Ltd Full time

    **Customer Service Associate** - Job Details & Requirements_ Designation: Customer Service Associate Process Type Experience - min 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹18,000 per month - Requirements_ Must have a excellent command & fluency in English. Clarity of speech and thought is expected...


  • Nagpur, Maharashtra, India Qatar Airways Full time

    We are currently recruiting for Airport Services Agent in Nagpur, India As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

  • Fright Broker Agent

    2 weeks ago


    Nagpur, India Delve Freight Solutions Full time

    Delve Freight Solutions Phone: 707.694.8858 Position: Freight Broker Agent Responsibilities and Duties: - Create, coordinate, and manage pick-up and delivery schedules between the Shipper (customer) and Carriers - Communicate with dispatchers, carriers, and drivers - Track and report shipment status of loads - Providing shipping quote to prospective...


  • Nagpur, Maharashtra, India Claim Genius Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionBased in Edison, New Jersey, USA, with development centers in Pune, Nagpur & Hyderabad, India, Claim Genius Inc is the world leader in AI-based vehicle inspection solutions. Our comprehensive suite of AI inspection solutions spans the entire vehicle lifecycle, including insurance underwriting, claims, lease & rental, transportation,...


  • Nagpur, India Valethi Technologies Full time

    **Job Information**: Industry - IT Services City - Nagpur State/Province - Maharashtra Country - India Zip/Postal Code - 440002 **About us**: CREATORS OF BETTER BUSINESS OPERATIONS We help companies remove process chaos and fast-track business outcomes. We have been helping small to mid-sized and enterprise companies across industries from distribution...


  • Nagpur, India Botree Software International Pvt Ltd Full time

    **Responsibilities** - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support **Technical Skills** Basic knowledge...


  • Nagpur, Maharashtra, India NetRTech Solutions LLP Full time ₹ 26,000 - ₹ 36,000 per year

    Job descriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...


  • Nagpur, Maharashtra, India Qatar Airways Full time

    We are currently recruiting for Airport Services Agent in Nagpur, India As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...