Team Representative

Communication: Acting as a primary contact for team members, clients, or prospects, conveying information clearly and effectively through various channels. Problem-Solving: Responding to customer complaints, resolving issues, and identifying solutions to ensure satisfaction. Sales & Service: Presenting products or services, explaining features and benefits,...

Company DescriptionHathway Cable & Datacom Private Limited, part of the Rajan Raheja Group, is a leading provider in the cable and entertainment industry. Since our inception in 1995, we have been committed to offering quality services and transforming how people receive information and entertainment. Hathway's services now include Cable TV, Digital Cable...

Team leadership: Lead, mentor, and motivate a team of customer service representatives to meet performance goals. Performance monitoring: Monitor daily operations and track key performance indicators (KPIs) such as call quality, customer satisfaction, and average handling time. Quality assurance: Listen to customer interactions and ensure adherence to...

A marketing representative typically handles activities that promote a company's services. Here are some common responsibilities: 1. Developing and implementing marketing campaigns 2. Conducting market research and analyzing consumer behavior 3. Creating and distributing promotional materials 4. Managing social media and online presence 5. Collaborating...

Answering incoming phone calls - Fulfilling customer requests - Providing customer support - Selling the company’s products - Promoting company news - Using computer systems to record conversation details - Updating customer records - Handling service issues - Acting as the first point of contact for many customers - Resolving highly technical problems -...

Answering incoming phone callsResponding to customer emails and online chatFulfilling customer requestsProviding customer supportSelling the company's productsPromoting company newsUsing computer systems to record conversation detailsUpdating customer recordsHandling service issuesActing as the first point of contact for many customersResolving highly...

Sales Representative - CTutor App (Fair Promotion) As a Sales Representative, you will be responsible for engaging with visitors, explaining the benefits of CTutor, encouraging registrations, and driving app downloads. Your primary goal will be to create accounts for both students and teachers while showcasing the unique features that make CTutor a trusted...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team.Job...

Project Planning & Development: Assisting in creating project proposals, plans, and resource lists. Communication: Acting as a liaison between project teams, stakeholders, and clients, ensuring clear and timely information flow. Coordination: Scheduling and coordinating team members' activities and managing project timelines and deadlines. Monitoring &...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....