Customer Relationship Executive

1 day ago


Thrissur Kerala, India PATTAMBI INVESTMENTS AND LOANS PRIVATE LIMITED Full time

The Customer Relation Officer is responsible for providing exceptional customer service to clients, addressing inquiries, resolving issues, and promoting branch services. The incumbent will be tasked with building and maintaining relationships with clients to enhance satisfaction and retention, while also supporting branch sales and operational activities.

**Key Responsibilities**:

- Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
- Build and maintain relationships with clients to enhance satisfaction and retention.
- Promote branch services and products to clients, cross-selling and upselling as appropriate.
- Support branch sales and operational activities as needed, including assisting with loan processing and documentation.
- Ensure compliance with company policies and regulatory requirements in all customer interactions.
- Maintain accurate records of customer interactions and transactions.
Use social media to

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 7034502333



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