International Voice Process

18 hours ago


Kochi Kerala, India Affable Management Services Full time

**International Voice Process ,0-2 yrs exp, Kochi Infopark**

Position - Trainee/Associate

No of Open Positions - 30

Job Location
- Infopark Phase 2 Kochi

Type
- Onsite

Salary
- 15000 - 28000 (based on experience)

**Other details**:

- Need Graduate/Post Graduate
- Excellent command over English (Comprehension and Conversation)
- Flexible to work in rotational shifts
- Cab facility will be provided.
- 6 days working with rotational offs.

**Major Job Responsibilities**:
1. Handles incoming and outgoing calls

2. Respond to customer queries

3. Adhere and follow on agreed KPI/Targets

4. Proper escalation process should be followed on all complex cases where Associate may need to escalate issue of second level of support as need may arise.

5. Required to meet agreed targets on a daily/weekly/monthly basis.

6. Perform outbound calls for appointment confirmation, rescheduling, retention, online appointment and other related outbound activity.

7. Informing customers about new products, treatment and services.

**Salary**: ₹15,000.00 - ₹28,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91
9539271003



  • Kochi, Kerala, India ScalingUpWork Full time

    **Key Responsibilities**: - **Issue Resolution**: Identify customer issues or concerns and provide timely and effective solutions. Collaborate with relevant teams to resolve complex problems. - **Maintaining Customer Relationships**: Build and maintain strong relationships with international customers by offering personalized support and follow-up. -...


  • Kochi, Kerala, India AABASOFT BUSINESS SERVICES Full time

    **Key Responsibilities**: - **Handle US-based customer calls (outbound)**: - **Resolve requirements and provide accurate information**: - **Maintain call quality, compliance, and documentation**: - **Meet performance metrics (AHT, CSAT, etc.)** **Requirements**: - **1+ years in US voice process (support/sales)**: - **Excellent English speaking and...

  • Voice Process

    2 weeks ago


    Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full time

    WE ARE HIRING CUSTOMER RELATIONSHIP OFFICER International voice process Job Role : Customer Relationship Officer Qualification : Any Graduation Language : Must be Fluent in Malayalam Location : Kochi Salary Structure CTC : 14,545 Gross : 14,106 Net (Takehome) : 14,000 ESI benefits also there Working Days : 6 days/ week Shift : Night Shift **Job...


  • Kochi, Kerala, India Advenxa Pvt.Ltd Full time

    **US Voice Process Executive** Location**: Kochi, Infopark** Qualification**:Graduation (mandatory)** **2 - 3 years of experience in BPO voice process** Salary**: ₹17,000 - ₹30,000 CTC per month (Based on exp and package)** Work Days**:5 Days a Week (Saturday & Sunday Off) Shift**:Night Shift (6 PM - 3 AM) We are hiring **US Voice Process...


  • Kochi, Kerala, India Advenxa Pvt.Ltd Full time

    Associate - Customer Support (Non-Voice) Process: International (Non-Voice Process) Location: Infopark, Kochi Shift: Night Shift (Rotational Shifts) Cab Facility: Pick-up and Drop Available **Salary**: ₹19,000 to ₹24,000 per month **Requirements**: - Educational Qualification: Degree - The agents must have excellent communication skills, since it...

  • Voice Process

    2 weeks ago


    Kochi, India HRBRO PLACEMENT SERVICES Full time

    WE ARE HIRING CUSTOMER RELATIONSHIP OFFICER International voice process Job Role : Customer Relationship Officer Qualification : Any Graduation Language : Must be Fluent in English + Malayalam Location : Kochi Salary Structure CTC : 14,545 Gross : 14,106 Net (Takehome) : 14,000 ESI benefits also there Working Days : 6 days/ week Shift : Night...


  • Kochi, India VJ Processing Solution Pvt Ltd Full time

    **Hiring for Voice Process** We're looking for a passionate individual to join us as International Voice Customer Support Team who can handle the queries from International customers, particularly for U.S. Good to have customer handling, problem solving skills. **Education** - Bachelor's degree **Perks and benefits** - Salary - 16- 20k ( Immediate...


  • Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full time

    Role: Customer Relationship officer (Domestic Voice Process) No of vacancy - 4 Location: Kochi Interview mode: Direct /Virtual Qualification: Graduation (mandatory) Language Skills: Proficient in English and Hindi (Both fluent) **Salary**: 20K to 30K Gender: Any Shift Details: Fixed Shift: 9:00 AM to 6:00 PM Fixed Weekly Off: Sunday Only 1st...

  • Process Associate

    1 week ago


    Kochi, Kerala, India Advenxa Pvt.Ltd Full time

    **Process Associate - Non Voice** Location**:Info park, Kakkanad, Kochi** Shift**:Night (6:00 PM to 3:00 AM)** **Salary**: ₹14,000/- basic + ₹2,000/- incentives Working Days**:5 days/week** (Fixed Sat & Sun off) **Requirements**: - Bachelor's degree or equivalent qualification. - Previous experience in a non-voice process role is preferred but not...

  • Voice Process

    1 day ago


    Kochi, Kerala, India, Ernakulam TP Full time

    Dear Candidates,Greetings from TP.Looking for freshers for Banking - Domestic Voice Process.Graduation Mandatory.Candidates should be able to speak Malayalam + (Hindi/Telugu/Tamil).Salary maximum 17000 Take home.Job Location: Kochi - Kalama serry.6 days working - Rotational shifts.1-day rotational week off.Interested candidates Please call Prakash HR -...