
Us Voice Process Executive
18 hours ago
**US Voice Process Executive**
Location**: Kochi, Infopark**
Qualification**:Graduation (mandatory)**
**2 - 3 years of experience in BPO voice process**
Salary**: ₹17,000 - ₹30,000 CTC per month (Based on exp and package)**
Work Days**:5 Days a Week (Saturday & Sunday Off)
Shift**:Night Shift (6 PM - 3 AM)
We are hiring **US Voice Process Executive**for a reputed BPO located at Infopark, Kochi. As a Voice Process Executive, you will be responsible for handling customer interactions via inbound and outbound voice calls. You must ensure excellent customer service by resolving queries, providing solutions, and adhering to process guidelines.
**Responsibilities**:
- Handle inbound and outbound customer calls
- Deliver exceptional service and ensure high customer satisfaction
- Accurately document customer interactions in the system
- Meet individual and team performance targets (KPI driven)
- Follow process guidelines and maintain quality standards
- Collaborate with internal teams to resolve customer concerns
**Requirements**:
- Graduation in any discipline (mandatory)
- Strong communication and problem-solving skills
- Willingness to work Night Shift (6 PM - 3 AM)
- Customer-focused and good interpersonal skills
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹30,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Provident Fund
Application Question(s):
- Do you have provisional or consolidated certificate?
**Experience**:
- US Voice: 1 year (preferred)
**Language**:
- English (required)
License/Certification:
- Graduation (required)
-
Voice Process
2 weeks ago
Kochi, Kerala, India HRBRO PLACEMENT SERVICES Full timeWE ARE HIRING CUSTOMER RELATIONSHIP OFFICER International voice process Job Role : Customer Relationship Officer Qualification : Any Graduation Language : Must be Fluent in Malayalam Location : Kochi Salary Structure CTC : 14,545 Gross : 14,106 Net (Takehome) : 14,000 ESI benefits also there Working Days : 6 days/ week Shift : Night Shift **Job...
-
Voice Process Executive
2 days ago
Kadavanthara, Kochi, Kerala, India SPECTRUM SOLAR POWER Full time ₹ 84,000 - ₹ 2,16,000 per yearImmediate requirementVoice process executive -sales (Solar Division )Good communication, Negotiation ,customer management ,Team management ,Lead generation ,target achievementPrefer male/FemaleWork Location - Kathrikadavu- Ernakulamif you are interested in this role ,Please share your updated resume to Job Type: Full-timePay: ₹13, ₹18,000.00 per...
-
International Voice Process
3 days ago
Kochi, Kerala, India AABASOFT BUSINESS SERVICES Full time**Key Responsibilities**: - **Handle US-based customer calls (outbound)**: - **Resolve requirements and provide accurate information**: - **Maintain call quality, compliance, and documentation**: - **Meet performance metrics (AHT, CSAT, etc.)** **Requirements**: - **1+ years in US voice process (support/sales)**: - **Excellent English speaking and...
-
ACCOUNTS RECEIVABLE CALLER
2 weeks ago
Kochi, India Spectrum Softtech Solutions Pvt. Ltd Full timeACCOUNTS RECEIVABLE CALLER (US VOICE PROCESS) Job Type : Accounts Receivable Caller (US Voice Process) Category IT: Software Locations Kochi Summary Please note that this position is for US Voice Process, and has nothing to do with Accounting. Are you Confident in your English SPEAKING Skills?If YES, then you can apply...
-
Sr. Voice Process Executive
3 weeks ago
Kakkanad, Kerala, India Advenxa Full timeSr Voice Process Executive Location Kochi Infopark Qualification Graduation mandatory Experience Minimum 2 - 3 years of experience in BPO voice process mandatory Salary 25 000 - 30 000 per month Work Days 5 Days a Week Saturday Sunday Off Shift Night Shift 6 PM - 3 AM We are hiring Senior Voice Process Executives for a reputed...
-
Process Associate
1 week ago
Kochi, Kerala, India Advenxa Pvt.Ltd Full time**Process Associate - Non Voice** Location**:Info park, Kakkanad, Kochi** Shift**:Night (6:00 PM to 3:00 AM)** **Salary**: ₹14,000/- basic + ₹2,000/- incentives Working Days**:5 days/week** (Fixed Sat & Sun off) **Requirements**: - Bachelor's degree or equivalent qualification. - Previous experience in a non-voice process role is preferred but not...
-
International Voice Process Executive
18 hours ago
Kochi, Kerala, India ScalingUpWork Full time**Key Responsibilities**: - **Issue Resolution**: Identify customer issues or concerns and provide timely and effective solutions. Collaborate with relevant teams to resolve complex problems. - **Maintaining Customer Relationships**: Build and maintain strong relationships with international customers by offering personalized support and follow-up. -...
-
Voice Process
1 day ago
Kochi, Kerala, India, Ernakulam TP Full timeDear Candidates,Greetings from TP.Looking for freshers for Banking - Domestic Voice Process.Graduation Mandatory.Candidates should be able to speak Malayalam + (Hindi/Telugu/Tamil).Salary maximum 17000 Take home.Job Location: Kochi - Kalama serry.6 days working - Rotational shifts.1-day rotational week off.Interested candidates Please call Prakash HR -...
-
Senior customer support agent
3 weeks ago
Kochi, India LSG - Legal Solutions Group Full timeLocation: Kerala, India CTC Offered: ₹4,00,000 – ₹4,50,000 per annum About the role: We are looking for an experienced Customer Support Agent (Senior Level) to join our team, specializing in US-based B2 C customer support processes . The ideal candidate will have strong expertise in handling voice calls (primary) and non-voice channels ...
-
Senior Customer Support Agent – Voice
3 weeks ago
Kochi, India LSG - Legal Solutions Group Full timeLocation: Kerala, IndiaCTC Offered: ₹4,00,000 – ₹4,50,000 per annumAbout the role:We are looking for an experienced Customer Support Agent (Senior Level) to join our team, specializing in US-based B2C customer support processes . The ideal candidate will have strong expertise in handling voice calls (primary) and non-voice channels ...