Email and Live Chat Support Representative

39 minutes ago


Chennai District Tamil Nadu, India Enterstellar softwares PVT LTD Full time

**Job Summary**:
**Key Responsibilities**:

- Resolve product or service issues and escalate complex cases when necessary.
- Maintain accurate records of interactions in the CRM system.
- Collaborate with other teams for seamless resolution of issues.
- Work independently and manage high volumes of inquiries during night hours.

**Qualifications**:

- Strong written communication and problem-solving skills.
- Experience in customer support and familiarity with CRM tools is a plus.
- Availability to work night shifts, including weekends and holidays.
- High school diploma required; Bachelor’s degree preferred.

**KPIs**:

- Response time, resolution rates, and customer satisfaction scores.
- 988 474
- 1304

Pay: ₹15,900.41 - ₹30,391.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Fixed shift
- Night shift
- US shift

Supplemental Pay:

- Shift allowance

Work Location: In person



  • Chennai, Tamil Nadu, India Qube Cinema Full time

    Job Title Call Centre Representative Customer Support Executive Location Chennai Job Type Full-Time Experience Fresher or Experienced Candidates The Customer Support Executive will be responsible for assisting customers with their queries and resolving issues related to our products and services The role involves providing end-to-end support to ensure...

  • Live Chat FTA

    2 weeks ago


    hyderabad district, India HighRadius Full time

    Live Chat FTA As a Live Chat FTA, your primary responsibility will be interacting with website visitors through an automated chat system. You will need to have a deep understanding of the website architecture, HighRadius’ products, services, and offerings. You should be able to have a real-time meaningful conversation with a website visitor based on...


  • Chennai, Tamil Nadu, India Sahas Business Solutions Private Limited Full time

    Non Voice Process International Chat support Must in Tamil & English communication and verbal. **Job Types**: Full-time, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus - Yearly bonus Work Location: In person


  • Chennai, India Qube Cinema Full time

    Job Title : Call Centre Representative / Customer Support Executive  Location: Chennai  Job Type: Full-Time  Experience: Fresher or Experienced Candidates  Job Description:   The Customer Support Executive will be responsible for assisting customers with their queries and resolving issues related to our products and services. The role involves providing...


  • Nungambakkam, Chennai, Tamil Nadu, India GuiRes Solutions Pvt Ltd Full time

    **Job description**: **Position**: Chat Support Executive - Night Shift **Preferred Gender**: Male **Shift**: Night Shift **Salary**: As per Industry Norms **Location**: Nungambakkam & Ambattur **Experience**:0 to 2 + Years Experience **Job Overview**: **Key Responsibilities**: - Manage and respond to customer queries via live chat in a timely and...


  • bangalore district, India Silvermine Group Full time

    The Chat Support Executive will be responsible for managing customer interactions via chat, email, and phone, ensuring timely and accurate resolution of queries in line with company standards. The role requires strong communication skills, attention to detail, and adherence to compliance guidelines. The individual will also support team improvement...


  • Sholinganallur, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. **Designation**: Business Associate **Skills Required**:Good...


  • Chennai, Tamil Nadu, India Snow Planners And Builders Full time

    We are Hiring!!! Designation : Chat support Executive Process : International Process Experience : Min 1 Year experience in Customer Support either, Voice/ Non-Voice with excellent communication skills. Qualification : Graduate Salary : 20K to 25K Working Days : 5 days Rotational week off Shift : 03:00AM to 11:00AM / 01:00AM To 10:00AM Skill :...


  • bangalore district, India RegisterKaro Full time

    Job Title: Customer Support Representative Location: Bangalore Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...


  • Royapettah, Chennai, Tamil Nadu, India VMM Talentcorp Full time

    Hi Greetings from **VMM TALENTCORP!!** **About US**: VMM Talentcorp is an Employment Agency (Job Consulting firm) VMM TALENTCORP is the fastest growing and progressive independent HR firm, formed by a group of HR professionals have a broad and extensive Human Resource experience. At VMM Talentcorp, our mission is to support Small to Large-sized companies...