Customer Experience Associate
2 weeks ago
**Key Responsibilities**:
Review and categorize incoming user feedback based on established criteria.
Identify common themes and patterns to streamline issue tracking.
Ensure feedback is promptly assigned to the appropriate teams for resolution.
Maintain organized records of feedback to support reporting and continuous process improvement.
Collaborate with internal teams to optimize feedback triage workflows.
**Qualifications**:
Experience in customer support, feedback management, or workflow operations.
Strong analytical and organizational skills with a focus on detail.
Familiarity with tools such as Linear, Slack, Excel, or other tracking systems.
Excellent communication and collaboration skills for cross-team coordination.
Ability to work independently in a fast-paced, dynamic environment.
-
Customer Support Associate
2 days ago
Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...
-
Customer Support Associate
2 weeks ago
Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...
-
Customer Service Associate
2 days ago
Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timecustomer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...
-
Customer Service Associate
2 weeks ago
Saidapet, Chennai, Tamil Nadu, India AMALGAMATIONS REPCO LTD Full timeCustomer Service Associate job involves addressing customer inquiries, resolving complaints, and ensuring a positive customer experience by providing product/service information and handling issues efficiently **Job Types**: Full-time, Fresher Pay: ₹19,367.94 - ₹32,435.81 per month **Benefits**: - Work from home Schedule: - Day shift - Morning...
-
Customer Experience Associate-fresher
2 weeks ago
Chennai, Tamil Nadu, India Org Linked Full time**Job Title**: Customer Experience Associate - Fresher (Female) **Location**: Chennai **Industry**: Food Products Import/Export **Experience**:Fresher **Job Summary**: We are looking for a proactive and persuasive **Customer Experience Associate** to generate new leads, manage client follow-ups, support sales coordination, and handle inbound and outbound...
-
Customer Experience Associate
2 weeks ago
Chennai, Tamil Nadu, India Magick Woods Full time ₹ 2,50,000 - ₹ 7,50,000 per yearJob Title: Customer Experience AssociateRole SummaryThe Customer Experience Associate is a customer-facing role responsible for delivering high-quality design consultations and final design reviews to North American homeowners and renovation customers. Associates are responsible for listening, guiding, and translating customer needs into thoughtful kitchen...
-
Customer Experience Associate
7 hours ago
Chennai, India Glint Full timeEmployment TypeFULLTIME - Seniority Levelassociate - Work Experience(in years)1 - 3 Years - EducationAny Graduate Customer Experience Chennai 1 - 3 years - In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming...
-
Customer Experience Associate
4 days ago
Chennai, India Glint Full timeEmployment TypeFULLTIME Seniority Levelassociate Work Experience(in years)1 - 3 Years EducationAny Graduate Skills chat processcommunication skills - Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new...
-
Customer Support Associate
1 week ago
Chennai, Tamil Nadu, India Cosmosoft technologies Full timecustomer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...
-
Customer Success Associate
1 week ago
Chennai, Tamil Nadu, India Altsense technology services Full timeCustomer Success Associate plays a crucial role in ensuring customer satisfaction and retention by assisting with onboarding, training, and providing ongoing support, often working closely with clients to achieve their desired outcomes. They may also contribute to analyzing customer data, identifying areas for improvement, and collaborating with internal...