Associate Customer Experience
4 days ago
The job roles and responsibilities are,➢ Providing excellent customer service to our clients➢ Fulfilling client requests➢ Proactively spotting patterns in the frustrations or hopes of our clients, seeing where we can change our processes, tools or product to make them happier.➢ Identify customers who are in vulnerable situations and help to figure out what steps we can take to support them.➢ Work closely with our internal teams to act as the first line of support to help spot and investigate trends, whilst making decisions about how best to resolve a client's queries.➢ Deal with technical related queries and help educate the client to use our products to self -serve.➢ Understand, prioritise and escalate client feedback and feature requests to the internal product team. Plus, being the first port of call for complaints to make sure that they're treated fairly and can share their thoughts and concerns.➢ Support members of the customer support team by being a mentor to new joiners. Plus making sure the rest of the company stays customer -focused and fixated on building the best food ordering platform and support system for Takeaways and restaurants in the world RequirementsRequirements The candidate should have the below skill sets,➤ Excellent communication, customer service and empathy skills with the ability to use a range of communication styles to provide a personal approach.➤ The ability to educate our clients on a range of products and services.➤ A genuine passion for helping others with a customer/client centric mindset.➤ The ability to work seamlessly as part of a team but also the ability to use your own initiative.➤ Proven customer support experience or experience as a Client Service Representative. Familiarity with CRM systems and practices
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Customer Support Associate
2 days ago
Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...
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Customer Service Associate
2 days ago
Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timecustomer support associate language (Kannada) 13k-15k **Gather the Feedback from Customer & Maintain Long Lasting Relationship**. Handle inbound & Outbound calls from customers in a professional and courteous manner. Listen attentively to customer inquiries, concerns, and feedback. Provide accurate information and solutions to customer queries. **Job...
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Customer Experience Associate-fresher
2 weeks ago
Chennai, Tamil Nadu, India Org Linked Full time**Job Title**: Customer Experience Associate - Fresher (Female) **Location**: Chennai **Industry**: Food Products Import/Export **Experience**:Fresher **Job Summary**: We are looking for a proactive and persuasive **Customer Experience Associate** to generate new leads, manage client follow-ups, support sales coordination, and handle inbound and outbound...
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Customer Experience Associate
4 days ago
Chennai, India Glint Full timeEmployment TypeFULLTIME Seniority Levelassociate Work Experience(in years)1 - 3 Years EducationAny Graduate Skills chat processcommunication skills - Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new...
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Customer Experience Associate
10 hours ago
Saidapet, Chennai, Tamil Nadu, India Full Potential Solutions Full timeFull Potential Solutions (FPS) is a performance-based outsourcing firm headquartered in Boston, MA, with operations in Kansas City, MO; Metro Manila, Philippines, and Chennai, India. We employ the best people, processes, and proprietary technology available to deliver multichannel solutions for our clients and provide fulfilling careers for our...
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Customer Support Associate
2 days ago
Chennai, Tamil Nadu, , India RRD GO Creative Full time ₹ 4,00,000 - ₹ 6,00,000 per yearAbout us: RRD GO Creative, with more than threedecades of expertise in business communications, marketing solutions, anddigital productivity solutions, we successfully help reimagine customerexperiences for companies. Our three pillars of Global Brand Solutions, SmartWork Solutions, and Technology & Innovation Services transform the waybusinesses work for...
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Customer Experience Associate
2 weeks ago
Saidapet, Chennai, Tamil Nadu, India Numentica LLC Full time**Key Responsibilities**: Review and categorize incoming user feedback based on established criteria. Identify common themes and patterns to streamline issue tracking. Ensure feedback is promptly assigned to the appropriate teams for resolution. Maintain organized records of feedback to support reporting and continuous process improvement. Collaborate...
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Customer Support Associate
1 week ago
Chennai, Tamil Nadu, India Cosmosoft technologies Full timecustomer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...
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Customer Success Associate
1 week ago
Chennai, Tamil Nadu, India Altsense technology services Full timeCustomer Success Associate plays a crucial role in ensuring customer satisfaction and retention by assisting with onboarding, training, and providing ongoing support, often working closely with clients to achieve their desired outcomes. They may also contribute to analyzing customer data, identifying areas for improvement, and collaborating with internal...
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Customer Service Associate
7 days ago
Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time**We are Hiring!!!** **Designation**:Customer Support Associate **Languages known: Kannada or Malayalam or Telugu** **Qualification**:Both Graduates & Under Graduates can apply. **Experience**:0-2 year **Shift**: Day shift, Fixed Sunday week off **Salary**: 16K - 22k **Location**:Saidapet, Chennai **Roles and Responsibilities**: **Handle customer...