Customer Experience Associate-fresher
5 days ago
**Job Title**: Customer Experience Associate - Fresher (Female)
**Location**: Chennai
**Industry**: Food Products Import/Export
**Experience**:Fresher
**Job Summary**:
We are looking for a proactive and persuasive **Customer Experience Associate** to generate new leads, manage client follow-ups, support sales coordination, and handle inbound and outbound communication effectively.
**Key Responsibilities**:
- Make outbound calls to prospective clients to generate leads
- Handle inbound queries and provide relevant product information
- Follow up with clients and maintain regular communication
- Support the sales team in coordinating appointments and order processing
- Maintain accurate records of calls and client interactions
**Requirements**:
- Graduate in any discipline
- Excellent verbal communication and interpersonal skills
- Proficiency in **English** and Tamil; knowledge of Hindi is a plus
- Basic computer skills and experience with CRM tools preferred
Work Location: In person
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