Online Sales Executive Admin Executive

18 hours ago


Delhi Delhi, India ISVA The Spice Shop Full time

**Job Description: Online Sales Executive cum Admin Assistant - Spice Company**

**Online Sales**
- Receive & process marketplace orders (Amazon, Flipkart, Myntra, other channels).
- Pick, pack, and coordinate dispatch with logistics partners; generate courier AWBs.
- Update order status, shipment tracking and shipment confirmation in marketplace panels.
- Manage and reconcile inventory across marketplaces, WMS, and ERP.
- Create and update product listings (basic content, SKU mapping, bundling).
- Handle returns, RTOs, cancellations, refunds, and replacements per marketplace policies.
- Resolve order exceptions (address errors, failed deliveries, chargebacks).
- Prepare daily/weekly fulfilment reports and SLA dashboards.
- Communicate with customer support & warehouse for order-related escalations.
- Optimize packing processes, reduce shipping costs, and minimize returns/damage.
- Maintain compliance with marketplace seller policies and service-level agreements.

**Admin**
- Maintain records of purchases, sales, and stock
- Prepare and manage invoices, bills, and receipts
- manage petty cash
- Support in payroll preparation and employee records
- Communicate with vendors, clients, and transport teams
- Ensure documents are organized and up-to-date
- Help in internal audits and follow company policies
- Organize and maintain office common areas.

**Qualification & Experience**
- 10+2 / Diploma / Graduate (commerce, logistics, supply chain or any stream) — flexible depending on experience.
- Comfortable using seller panels, order management systems, and basic ERP/WMS.

Junior (0-2 years)
- 6-24 months in ecommerce operations, fulfilment or warehousing.
- Can process orders, generate AWBs, update panels with supervision.
- Good at following SOPs and learning WMS/marketplace UI.

**Location of Job**: NARAINA

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person



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