online sales executive cum admin executive

8 hours ago

Delhi, Delhi, India ISVA The Spice Shop Full time ₹ 3,00,000 - ₹ 3,60,000 per year

Job Description: Online Sales Executive cum Admin Assistant – Spice Company

Online Sales

  • Receive & process marketplace orders (Amazon, Flipkart, Myntra, other channels).
  • Pick, pack, and coordinate dispatch with logistics partners; generate courier AWBs.
  • Update order status, shipment tracking and shipment confirmation in marketplace panels.
  • Manage and reconcile inventory across marketplaces, WMS, and ERP.
  • Create and update product listings (basic content, SKU mapping, bundling).
  • Handle returns, RTOs, cancellations, refunds, and replacements per marketplace policies.
  • Resolve order exceptions (address errors, failed deliveries, chargebacks).
  • Prepare daily/weekly fulfilment reports and SLA dashboards.
  • Communicate with customer support & warehouse for order-related escalations.
  • Optimize packing processes, reduce shipping costs, and minimize returns/damage.
  • Maintain compliance with marketplace seller policies and service-level agreements.

Admin

  • Handle office administrative tasks like filing, emailing, and scheduling
  • Maintain records of purchases, sales, and stock
  • Prepare and manage invoices, bills, and receipts
  • manage petty cash
  • Support in payroll preparation and employee records
  • Communicate with vendors, clients, and transport teams
  • Ensure documents are organized and up-to-date
  • Help in internal audits and follow company policies
  • Organize and maintain office common areas.

Qualification & Experience

  • 10+2 / Diploma / Graduate (commerce, logistics, supply chain or any stream) — flexible depending on experience.
  • Basic computer literacy (MS Excel, email, Google Sheets).
  • Comfortable using seller panels, order management systems, and basic ERP/WMS.

Junior (0–2 years)

  • 6–24 months in ecommerce operations, fulfilment or warehousing.
  • Can process orders, generate AWBs, update panels with supervision.
  • Good at following SOPs and learning WMS/marketplace UI.

Location of Job : NARAINA

Candidates with experience in a spice / masala company will be preferred.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

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