Help Desk Support

Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

Responsibilities - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback...

**IT Help Desk. ( Experience - 1-3 yrs - L1)** - Managing one or more customer service or service desk functions. - Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. - Identify and diagnose issues and problems. - Categorize and record reported queries and provide...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

**Company Profile**: Konverge Technologies Pvt Limited is a leading player in networking, computing, messaging & collaboration. Konverge is uniquely positioned to deliver end-to-end IT Infrastructure solutions and services. **Location**: - Airoli and Goregoan. Please find the below JD: - Should have fair knowledge of IT Help desk/service desk role. Good...

Call Coordination Client Coordination Technical Engineer Coordination Assigned Call to Field Engineer **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Shift: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person

**Job Summary**: **Key Responsibilities**: - Serve as the main point of contact for vendors, addressing inquiries and resolving issues in a timely manner. - Collaborate with internal teams to ensure prompt resolution of vendor concerns. - Maintain and update vendor records, ensuring data accuracy and confidentiality. - Monitor vendor performance metrics and...

We are looking for a competent **Help desk technician**to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...