Bpo Day/night Shift
4 days ago
We are seeking a motivated Sales & Inbound Calls Executive to manage bookings, convert customer inquiries into sales, and ensure an excellent guest experience.
**Responsibilities**
- Handle **inbound calls** related to bookings, pricing, BYOB rules, and venue information.
- Convert inquiries into **confirmed reservations / group bookings**.
- Promote offers, packages, and membership deals to boost sales.
- Maintain follow-ups with leads for corporate events, parties, and group activities.
- Log call details, customer information, and bookings in the CRM/POS system.
- Provide excellent customer service and resolve queries professionally.
- Coordinate with the front-desk team to ensure smooth check-in flow.
**Requirements**:
- 12th pass or Graduate.
- Strong communication skills.
- Ability to upsell packages and close leads confidently.
- Basic computer knowledge (CRM/POS experience preferred).
- Ability to work in fast-paced environments.
- Willing to work evenings, weekends, and event days.
**Preferred**
- Previous experience in **sales, call center, BPO, hospitality, or events**.
- Fluency in english and hindi languages.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
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