Customer Support Executive

3 days ago

Indore, India Eway IT Solutions Full time

_**Good Communication**_
- **Voice Process**_
- _**Managing a team of representatives offering customer support.**_
- _**Overseeing the customer service process.**_
- _**Resolving customer complaints brought to your attention.**_
- _**Creating policies and procedures.**_
- _**Planning the training and standardization of service delivery.**_
- _**Selecting and hiring new staff.**_
- _**Monitoring the work of individual representatives and of the team.**_
- _**Conducting quality assurance surveys with customers and providing feedback to the staff.**_
- _**Possessing excellent product knowledge to enhance customer support.**_
- _**Maintaining a pleasant working environment for your team.**_

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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