Executive Support

1 week ago

Gurugram Haryana, India Unified Credit Solution Private Limited Full time

**About UCS (Unified Credit Solutions)**:
Founded in 1991, UCS (Unified Credit Solutions) is a premier B2B credit management group specializing in Business Information Services, Debt Collection Services, Receivables Management Services, and Para Legal Services. With a strong local presence across 18 countries in Asia Pacific, the Middle East, Africa, and Europe, UCS is recognized for its expertise in delivering comprehensive credit solutions globally.
- Responsible for uploading various client reports on designated client portals.
- Ensure that reports are accurately uploaded within deadlines, and proper documentation is attached.
- Serve as the primary point of contact for addressing client queries on the client portal.
- Investigate and resolve client concerns in a timely and professional manner, ensuring satisfaction.
- Provide clients with necessary support related to uploaded reports, system functionalities, and other inquiries.
- Responsible for the accurate punching of reports into designated systems, ensuring that data is entered correctly and in the required format.
- Download relevant reports from various sources and place orders when certain reports are not available directly online.
- Ensure that the correct reports are requested, and monitor the status of orders until reports are obtained.
- Manage and process orders from various entry queues in a timely and efficient manner.
- Ensure that each order is entered correctly into the system, whether it's a standard order, special request, or a high-priority task.
- Address and resolve any internal queries regarding reports, acting as a liaison between different teams to investigate discrepancies, errors, or ambiguities in reports.
- Conduct thorough research and provide clear, concise explanations or solutions for the queries raised.
- Responsible for downloading documents and reports from local and international repositories, chambers of commerce, and other relevant platforms.

**Required Qualifications**:

- **Education**: Bachelor's degree, preferably in Commerce.
- **Financial Acumen**: Understanding of financial statements (Income Statement, Balance Sheet, Cash Flow), and basic accounting principles.
- **Technical and Soft Skills**:

- Proficiency in Excel.
- The ability to explain financial data in layman's terms.
- Attention to detail.
- Strong analytical and problem-solving skills.
- Ability to work independently and in teams.

**Job Types**: Full-time, Permanent

Pay: From ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift

Work Location: In person

Application Deadline: 06/03/2025
Expected Start Date: 15/03/2025

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