B2b Food Operation Executive

19 hours ago

Bengaluru Karnataka, India Homeal Full time

**Job Overview**:
The **B2B Food Operations Executive** will be responsible for ensuring seamless daily operations across all B2B food service clients — including corporate cafeterias, bulk orders, and client deliveries. This role demands strong coordination, attention to quality and hygiene, and proactive communication with internal teams and client partners to ensure a smooth and consistent food service experience.

**Key Roles & Responsibilities**:
**1. Operations Management**
- Supervise day-to-day B2B food operations at client locations.
- Ensure timely food preparation, dispatch, and delivery as per SLAs.
- Coordinate between kitchen, logistics, and client teams for smooth execution.
- Monitor portioning, presentation, and temperature control of food items.

**2. Client Coordination & Relationship Management**
- Act as the first point of contact for corporate clients regarding operational issues.
- Collect and resolve client feedback promptly to ensure satisfaction.
- Support in onboarding new B2B clients operationally.
- Maintain strong client relationships through proactive communication and service quality.

**3. Quality, Hygiene & Compliance**
- Ensure compliance with FSSAI, safety, and hygiene standards.
- Conduct daily quality checks on food, packaging, and delivery processes.
- Maintain kitchen and service audit reports regularly.

**4. Inventory & Cost Control**
- Track daily raw material usage and reduce wastage.
- Ensure optimal utilization of kitchen and logistics resources.
- Support procurement planning based on client orders and consumption data.

**5. Data & Reporting**
- Maintain daily MIS reports (order count, complaints, delivery times, wastage, etc.).
- Share operational performance reports with management and clients as required.
- Support in analytics for improving efficiency and cost optimization.

**6. Team Coordination**
- Coordinate with chefs, delivery teams, and housekeeping for seamless execution.
- Train on-ground staff for client etiquette and food safety practices.
- Ensure discipline, grooming, and attendance of ground-level teams.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

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