
Customer Relationship Officer
3 days ago
**Position**: Customer Relationship Officer
**Location**:Palarivattom**,**kochi
**Employment Type**: Full-Time
**Department**: Customer Relations
**Job Summary**
**Responsibilities**
- Serve as the primary point of contact for clients.
- Build and maintain strong customer relationships to enhance loyalty.
- Address customer queries, concerns, and complaints promptly and professionally.
- Provide accurate information about products and services.
- Collaborate with internal teams to deliver customer-centric solutions.
- Maintain accurate records in CRM systems.
- Support business growth through retention and upselling opportunities.
**Qualifications**
- Bachelor’s degree in Business Administration, Marketing, or related field (preferred).
- Prior experience in customer service or client relationship roles.
- Strong communication and interpersonal skills.
- Problem-solving and conflict resolution abilities.
- Proficiency in MS Office and CRM tools.
**Key Skills**
- Customer-focused mindset
- Relationship management
- Effective communication
- Adaptability and multitasking
**Benefits**
- Competitive salary package
- Career growth opportunities
- Professional work environment
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
**Speak with the employer**
+91 8148000500
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