Associate - Cross Border

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
- We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

**The role**:
We are currently looking to hire an enthusiastic and driven Sales Development Representative (SDR) to join our team and be responsible for finding and screening potential customers who can benefit from our products and services.

**Roles and responsibilities**:

- Identify and research potential customers, understand their business needs, and engage them in meaningful conversations to create interest and build rapport.
- Collaborate with the sales team to develop and execute strategies for lead generation and customer acquisition.
- Utilize CRM tools to track and manage leads, document activities, and provide accurate and timely reports on lead generation efforts and outcomes.
- Qualify leads based on predefined criteria, ensuring they meet the target customer profile and have the potential for conversion into sales opportunities.
- Schedule and coordinate meetings or product demonstrations between qualified leads and the sales team.
- Act as a product expert, understanding the features, benefits, and competitive advantages of the company's offerings to effectively communicate value propositions to potential customers.
- Stay updated with industry trends, market dynamics, and competitive landscape to effectively position the company's products or services.
- Collaborate with marketing teams to align messaging, campaigns, and strategies for lead generation and conversion.
- Provide feedback and insights to enhance sales processes, marketing strategies, and product development based on customer interactions and market feedback.
- Mentor and provide guidance to junior team members, sharing best practices and helping them improve their prospecting and sales skills.

**Mandatory Qualifications**:

- Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
- Proven experience in sales development, lead generation, or similar roles, preferably in a fintech company.
- Strong knowledge of sales and marketing principles, processes, and strategies.
- Excellent communication and interpersonal skills to effectively engage with prospects and build relationships.
- Proficiency in using CRM systems (e.g., Salesforce, HubSpot) and sales automation tools for lead tracking and management.
- Ability to work independently and in a team, collaborating with sales, marketing, and other cross-functional teams.
- Strong problem-solving skills, with the ability to identify customer pain points and position solutions effectively.
- Results-driven mindset with a track record of meeting or exceeding sales targets.
- Excellent organizational and time management skills to prioritize tasks and manage multiple prospects simultaneously.
- Adaptability and willingness to learn about new industries, products, and technologies.