Guest Service Agent

2 weeks ago


Mumbai, India Ptosh Hotels Full time

A Guest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints and providing information about facilities, programs, and other services.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Night shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 7875432569


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