Guest Service Associate

1 week ago


Mumbai, India ibis Mumbai Vikhroli Full time

Company Description

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**Job Description**:

- Responsible for set up of all operating equipments.
- Ensure to be familiar with all dishes on the menu.
- In the absence of the Assistant Manager - Guest Service, ensure to take guest orders, advice guests on specials menu options, maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
- Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.
- Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
- Control room inventory and assign room per guest needs.
- Ensure to be familiar with the property lay out, fire exits and elevator locations.

**Qualifications**:

- Hotel management degree / relevant diploma culinary
- 1 to 2 year of work experience.
- Able to work under pressure and meet deadlines.
- Strive for results (Success oriented, data finder, initiate / pro-active).
- Excellent Communication Skills
- Ability to think strategically, inductively & creatively.
- Pleasant personality & grooming.



  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Mumbai, India Mosahay Full time

    **Guest Service Associate** Are you passionate about movies and customer service? Do you want to join a dynamic and fun team at one of the leading cinema chains in India? If yes, then we have an exciting opportunity for you! INOX Cinema Hall is looking for Guest Service Associates to join our team at our MUMBAI(E) location. As a Guest Service Associate,...


  • Mumbai, Maharashtra, India Meraqui Ventures Pvt Ltd Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai Airport **Experienced**:Min 6 months **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting...


  • Mumbai, Maharashtra, India MoSahay Pv Full time

    A Guest Service Associate is a professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. He or she greets guests and assigns them their rooms, processes check-in and check-outs. Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift -...


  • Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase,...


  • Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase,...


  • Mumbai, Maharashtra, India Mosahay Full time

    **Job Title: Guest Service Associate** **Company: INOX** **Location**:Pvr Limited, Maker's Maxity Mall, Jio World drive, 2nd floor, opp. MMRDA office, Behind family court, Bandra Kurla complex, Bandra East, Mumbai - 400051 **Salary: INR 17,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will...


  • Navi Mumbai, Maharashtra, India beBeeGuestService Full time

    Job Title: Guest Service AssociateWe are seeking a detail-oriented and organized individual to fill the role of Guest Service Associate. The ideal candidate will be responsible for ensuring that all guests have a positive experience at our facility.Responsibilities:Reception and front desk duties, including answering phones and responding to emails;Managing...


  • Mumbai Central, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organization Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets **Job Types**:...


  • Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    The details are as follows: **Position**:Guest Service Associate** **Skills**: Good Communication, Team player **Experience**: Min 6 months of experience in Guest Service **Responsibilities**: 1. **Guest Handling**: - Greeting & Welcoming Guest. Foster a good relationship with guest serving as main point of contact. 2. **Guest Record**- Maintain guest...