Customer Service Executive

4 days ago

Althan Surat Gujarat, India The Fox Traveller Full time

**Position**: Telecaller
**Location**: UG- 12/13 BLU ARC NEAR ALTHAN GARDEN ABOVE STUTI KHAKHRA ALTHAN ROAD SURAT
**Department**: Customer Service / Sales
**Reports to**: Manager

**About The Fox Traveller**:
At The Fox Traveller, we are passionate about creating unforgettable travel experiences. As part of our growing team, you will play a crucial role in ensuring that our clients are continuously engaged, supported, and satisfied with their travel inquiries and services. We are looking for a dedicated and motivated Telecaller to join our team and help us keep our clients informed and their queries up to date.

**Responsibilities**:

- **Client Follow-Up**: Reach out to existing and potential clients to follow up on ongoing travel queries and ensure all their concerns and questions are addressed in a timely and professional manner.
- **Query Management**: Keep track of customer inquiries, providing clear and accurate information while maintaining a high level of customer service.
- **CRM Updates**: Enter and update client details and interactions in the CRM system. Ensure all customer information is accurately recorded, and queries are tracked through to resolution.
- **Product Knowledge**: Maintain a strong understanding of our services, packages, and promotions to answer client questions effectively and provide tailored recommendations.
- **Customer Satisfaction**: Build and maintain strong relationships with clients by providing exceptional support and ensuring their queries are resolved efficiently.
- **Reporting**: Report to the management team with feedback from clients, including any concerns or suggestions for improving our services.

**Skills & Qualifications**:

- Excellent communication skills (both verbal and written)
- Strong customer service orientation
- Ability to multitask and manage time effectively
- Familiarity with CRM systems (experience with CRM software is a plus)
- Self-motivated, with a positive attitude and willingness to learn
- Previous telecalling or customer service experience is preferred
- Knowledge of the travel industry is an advantage but not required

**What We Offer**:

- A dynamic and supportive work environment
- Opportunities for growth and career development
- Training and development programs

**How to Apply**:
Join The Fox Traveller and be a part of a team that is dedicated to providing exceptional travel experiences and customer service

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Commuter assistance
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person

  • Customer Service Executive

    1 week ago

    Althan, Surat, Gujarat, India The Fox Traveller Full time

    **Position**: Telecaller **Only girls needed** **Location**: UG- 12/13 BLU ARC NEAR ALTHAN GARDEN ABOVE STUTI KHAKHRA ALTHAN ROAD SURAT **Department**: Customer Service / Sales **Reports to**: Manager **About The Fox Traveller**: At The Fox Traveller, we are passionate about creating unforgettable travel experiences. As part of our growing team, you will...

  • Customer Care Executive

    2 weeks ago

    Althan, Surat, Gujarat, India we are hiring Full time

    A Customer Service Executive (CSE) plays a crucial role in ensuring customer satisfaction and maintainingpositive relationships between a company and its clients. Let me provide you with a detailed description of theresponsibilities and tasks associated with this role: 1. Answering Phone Calls : As a CSE, you’ll handle incoming phone calls from...

  • Customer Service Executive

    2 days ago

    Surat, Gujarat, India Assignedge Network Pvt Ltd Full time

    **Job Title**: Customer Service Executive **Location**: Surat **Qualification**: Bachelor’s Degree **Salary Range**: ₹40,001 - ₹45,000 **Experience Required**: 2-3 years **Gender Requirement**: Female **Short Job Description**: **Job Types**: Full-time, Permanent Pay: Up to ₹45,000.00 per month Schedule: - Day shift - Morning...

  • Sales Executive

    8 hours ago

    Surat, Gujarat, India The Executive Full time

    **Job Opportunity: Sales Executive cum Lead Generator** **Location: Surat / Vapi / Mumbai / Ahmedabad** Key Responsibilities: - **Market Research**: Regular visits to the market to analyze trends and competitor activities. - **Lead Generation**: Identify and collect potential leads through customer, vendor, and industry interactions. - **Trend Analysis**:...

  • Customer Service Executive

    6 days ago

    Surat, Gujarat, India place8 Full time

    **Customer Service Executive - Work From Home (Surat & Vapi)** Process: Customer Service + Renewals **Job Type**: Full-Time | Work From Home | Day Shift | Immediate Hiring **Work From Home Opportunity** **About the Role** We are hiring experienced customer service professionals for a virtual, work-from-home position. You will handle customer queries,...

  • Customer Service Executive

    1 week ago

    Udhana, Surat, Gujarat, India TRT Technologies LLP Full time

    THE POSITION Position Title: Customer Service Executive - Air Conditions Based at: Surat Reports to: Manager Members Reporting: Technician Role Work directly with customers to Provide assistance, resolve complaints, answer questions, and process orders. Coordinate with in house sales team for customers calls/queries. **Responsibilities**: - Answering...

  • Customer Service Executive

    1 week ago

    Surat, India Growder Technovations Private Limited Full time

    Role : Customer Service Executive (1-5 yrs experience) **Customer Support Executive Responsibilities**: - offer a best customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Ensure the best...

  • Customer Service Executive

    2 weeks ago

    Surat, Gujarat, India SIRIUSJEWELS AND LIFESTYLES PRIVATE LIMITED Full time

    We have an opening for the post of Customer care Executive in Jewellery Business. - We are in the Business of Diamond Jewellery Retailing. - Handle day to day inbound and outbound calls and record the same. - Handle the Website Chat Portal, Whatsapp Support and Phone Support. - Handle customer queries gently and politely in a professional manner. - Should...

  • Client Services Coordinator

    2 weeks ago

    Althan, Surat, Gujarat, India refrens.com Full time

    **About Us**: **Learn more about us**: **Position**: A _**Client Services Coordinator **_would be responsible for providing excellent customer service to clients, handling client inquiries, and resolving any issues that may arise. **Responsibilities**: - Maintaining client records and ensuring data accuracy. - Resolving client issues and complaints in a...

  • Service Engineer

    2 weeks ago

    Althan, Surat, Gujarat, India Finshark Business Solutions Full time

    Troubleshooting and Diagnostics: Identifying and resolving technical issues with equipment or systems.Maintenance: Performing routine maintenance, preventive care, and repairs.Installation and Commissioning: Setting up new equipment or systems.Customer Support: Providing technical assistance, answering customer inquiries, and addressing...