Customer Support Executive

2 weeks ago

Karapakkam Chennai Tamil Nadu, India SR universe tech Full time

**Location**: Karapakkam, Chennai**_
- **Industry**: Telecom (Airtel Process)**_
- **Employment Type**: Full-time**_
- _
- **### **Key Responsibilities**:_
- Resolve customer issues and provide appropriate solutions and alternatives.**_
- Maintain detailed records of customer interactions.**_
- Follow communication procedures, guidelines, and company policies.**_
- Work collaboratively with team members and other departments to achieve customer satisfaction.**_
- **### **Required Skills**:_
- **Excellent communication skills** in **English** and **Hindi** (verbal and written).**_
- Strong interpersonal skills and a customer-centric approach.**_
- Ability to handle queries efficiently and professionally through non-voice channels.**_
- **Eligibility Criteria**:_
- **Qualification**: Any graduate (Graduation is **mandatory**)**_
- **Experience**: Minimum **1 year of experience** in any field or domain (preferably in customer support).**_
- **Freshers are not eligible.**_
- **### **Job Details**:_
- **Salary**: ₹14,000/- Take Home per month**_
- **Shift Timing**: 9:30 AM to 6:30 PM**_
- **Work Location**: Karapakkam), Chennai**_
- **Mode of Work**: Work from Office**_
- **Joining**: Immediate Joiners Preferred**_

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person

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