Process Associate

2 days ago

Hyderabad Telangana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

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- Responsibilities:_
- _Investigative Analysis: Assess large datasets to identify trends and anomalies indicating potential malicious activities or policy violations. Utilize critical thinking to establish relevant evidence for investigations._
- _Compliance Oversight: Review API product datasets, ensuring compliance with platform policies and highlighting inconsistencies._
- _Intelligence Reporting: Produce high-quality intelligence reports and assessments, managing sensitive data, and communicating findings to internal and external stakeholders._
- _Multi-tasking & Prioritization: Manage multiple investigations independently, prioritizing time effectively to meet deadlines._
- _Clear Communication: Clearly communicate investigative findings to leadership through written and verbal reports, adapting communication for various audiences. English fluency is a must._
- _Methodical Investigation: Employ various methodologies (on and off platform) to understand abuse patterns and attribute responsible parties._
- _Self-Motivation & Initiative: Demonstrate self-drive in investigative processes, following leads independently with mínimal guidance, and understanding complex problems._
- Qualifications we seek in you_
- Minimum qualifications_
- _Bachelor's or Master's degree in relevant fields (e.g., Criminal Justice, Cyber Security)_
- _Relevant experience in investigations, risk, fraud, or related fields. Ability to draft investigative reports, work independently, and collaborate within a cross-functional team._
- _Strong analytical/coding and communication skills._
- _Ability to be flexible, multitask and learn in a fast-paced environment._
- _Customer-focused and can demonstrate understanding and empathy._
- _Creative problem solver with excellent troubleshooting skills._
- _Self-driven nature with strong attention to detail and follow-through._
- Preferred qualifications_
- _Proficient in data-driven problem-solving, utilising search tools, OSINT research methods, and investigative tools like QRadar, Splunk etc._
- _Experience in IT Security or Networking; background in cybercrime investigations, and experience with research-driven insights in a fast-paced environment_
- _Lean & Six Sigma Methodologies_

**_ _**

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Job_**_Process Associate_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Sep 4, 2024, 5:19:39 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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