Call Center Executive

2 weeks ago


Kochi University Kochi Kerala, India Ajmal Bismi Enterprise Full time

Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated

Pay: ₹13,000.00 - ₹16,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Telecommunication: 1 year (preferred)

Work Location: In person

Expected Start Date: 25/05/2025



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