Tele Calling Executive

23 hours ago

Kochi, India United Group of Initiatives Full time

Responsibilities:
Handle Inbound Calls: Answer incoming calls from customers regarding inquiries, complaints, product information, or general assistance.

Make Outbound Calls: Initiate outbound calls to follow up on inquiries, resolve issues, conduct surveys, or provide updates as needed.

Customer Service: Provide exceptional customer service by addressing customer concerns, resolving complaints, and ensuring customer satisfaction.

Product/Service Knowledge: Maintain a thorough understanding of the company's products/services to effectively address customer inquiries and provide accurate information.

Data Entry: Accurately record customer information, inquiries, and interactions in the CRM system or designated database.

Adherence to Policies and Procedures: Follow established call center policies, procedures, and scripts to ensure consistency and quality in customer interactions.

Meet Performance Targets: Achieve performance targets such as call handling time, customer satisfaction scores, and conversion rates.

Team Collaboration: Collaborate with team members and other departments to address customer needs and improve overall service delivery.

Continuous Improvement: Participate in training sessions, workshops, and meetings to enhance product knowledge, communication skills, and customer service techniques.

Communication Skills: Excellent verbal and written communication skills (Malayalam)

Customer Focus: Strong customer service orientation with a friendly and professional demeanor.

Company Profile

Tecswan Institute is a dynamic and innovative institution dedicated to empowering students with practical, hands-on experience in the latest technologies. Our mission is to equip students with the necessary skills and knowledge to excel in today’s fast-paced digital world. Whether you are looking to start a new career or enhance your existing skills, our comprehensive programs in the fields of Digital Marketing, Python, UI/UX design, Web Development, and more will prepare you to succeed in the rapidly evolving technology landscape. Our experienced faculty, state-of-the-art facilities, and cutting-edge curriculum ensure that you receive the highest quality education and training.

Qualifications:
Education: High school diploma or equivalent. Additional education or certifications in customer service or related fields is a plus.

Experience: Prior experience in a customer service role or call center environment is preferred but not required. Fresh graduates are welcome to apply.

Position Title: Call center executive

Location: Calicut

Salary : 12000-15000 per month

Experience :0-2 Year

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

  • Tele Calling Executive

    4 days ago

    Kochi, India Copious consult Pvt. Ltd Full time

    We are hiring Tele Calling Executives Designation: Tele Calling Executives Location: Kochi Education: Graduation Skills: English language proficiency **Salary**: 14k-15k Contact number: 7356146333 **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹14,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone...

  • Tele Calling Executive

    4 days ago

    Kochi, India Black and White Creations Pvt.Ltd Full time

    Looking for experienced female graduates for the position of Tele Calling Executive for our advertising company. - Good communication skills are required. - Build relationships with prospective clients. - Resolving customer complaints. - Maintain consistent contact with existing clients. - Bachelor's degree with 2-3 years of Experience. - Languages Required:...

  • Tele Calling Executive

    2 days ago

    Kochi, India Black and White Creations Pvt.Ltd Full time

    Looking for experienced **female graduates** for the position of Tele Calling Executive for our advertising company. - Good communication skill required - Build relationships with prospective clients - Resolving customer complaints - Maintain consistent contact with existing clients - Bachelor's degree with 2-3 years of Experience - Languages Required:...

  • Tele Calling Executive

    2 days ago

    Kochi, India Core Intertech Services Private Limited Full time

    WE ARE HIRING TELE CALLING EXECUTIVES TO JOIN OUR TEAM FRESHERS CAN APPLY QUALIFICATION : ANY DEGREE **Salary**: ₹13,000.00 per month Work Location: In person

  • Tele Calling Executive

    4 days ago

    Kochi, India Copious Consult Private Limited Full time

    We are hiring Tele calling executives Job location: Kochi Education: Graduation Experience: Freshers **Salary**: 14k-15k Skills: Good proficiency in English language Contact no: 7356146333 **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹14,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: -...

  • Tele Calling Executive

    2 days ago

    Kochi, Kerala, India Kudkys Roof Full time

    Kudkys Roof wants Tele calling Executive. Vacancy only for females. Customer management. Telecalling Showroom management. **Job Types**: Full-time, Permanent Schedule: - Day shift - Morning shift Supplemental Pay: - Performance bonus - Yearly bonus Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before...

  • Tele Calling Executive

    3 days ago

    Kochi, India CLUB ACTIVE FITNESS CENTRE Full time

    Job Responsibilities: - Answering phones and explaining the services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the...

  • Tele Calling Executive

    2 days ago

    Maradu, Kochi, Kerala, India INDIGO TMT STEEL BARS Full time

    **JOB DESCRIPTION OF CUSTOMER RELATIONSHIP EXECUTIVE / TELE CALLING EXECUTIVE** **FEMALE CANDIDATES CAN APPLY** Job Overview: Customer care executive to manage a team a representative who will offer excellent customer service and after sales support. You will create policies and procedures and oversee the customer service provided be the team. Excellent...

  • Tele Calling Executive

    4 days ago

    Kochi, India Teknoppy Full time

    **Telesales (Female) - Kochi** **ROLE** - Filter Inbound Leads and sort out Prospective - Inititate tele call and find requirement of the client - Clearly understand the painpoints of client and suggest suitable solution - Coordinate with our digital marketing team and undestand the right package. - Present our services and solutions to the client...

  • Tele Calling Executive

    3 days ago

    Kochi, India ALPS DISTRIBUTORS PVT.LTD, Panampilly Nagar, Kochi Full time

    We are looking for a dynamic and result-oriented Telecalling Executive to join our team and handle the B2B distribution of Apple MacBook products all over Kerala. Duties and Responsibilities: - Reach out to potential business clients via phone calls to introduce and promote Apple MacBook products for B2B distribution. - Build and maintain strong...