Customer Support Intern

6 days ago


Delhi Delhi, India Silvish Full time

Roles & Responsibilities:
Assist customers with product inquiries, order status, and troubleshooting

Process returns and exchanges efficiently

Maintain accurate customer records and update information in MS-Excel

Work closely with the sales and design teams to ensure customer satisfaction

Identify and escalate recurring issues to the Customer Service Manager

Contribute to a positive and supportive work environment

**Requirements**:
1. Fluent in English & Hindi (both written and spoken)

2. Strong communication and problem-solving skills

3. Basic knowledge of MS-Excel and data entry

4. Ability to handle customer queries professionally and patiently

5. A proactive attitude and willingness to learn

6. Prior customer service experience (preferred but not required)

What You’ll Get:
1. Internship Certificate upon successful completion

2. Stipend: ₹5,000 - ₹8,000 per month

3. Hands-on experience in a fast-growing jewelry brand

4. Opportunity to work closely with industry professionals

**Job Types**: Full-time, Internship

Pay: ₹5,000.00 - ₹8,000.00 per month

Schedule:

- Day shift

Work Location: In person



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