
Customer Service Executive
1 day ago
Position: Customer Service
Location: Chennai
Years of experience: 0 - 2 years
Immediate Joiners Preferred
**Responsibilities**:
- Responsible for handling calls and chat and providing customer support,
- Identify and relate with various customer needs and scenarios,
- Conduct issue identification and problem-solving meeting customer needs and satisfaction,
- Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner either through Calls or Chats,
- Conduct data entry, documentation, and case management,
- Work and partner with others within a team-based environment,
- Achieve and maintain required metrics and goals,
Adhere to company policies and procedures as described on the HR Handbook
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Chat process & Telecalls: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Chennai, Tamil Nadu (required)
Ability to Relocate:
- Chennai, Tamil Nadu: Relocate before starting work (required)
Work Location: In person
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